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IT Change Management Challenges in Kenya

机译:肯尼亚的IT变更管理挑战

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This According to Jerry Luftman, Managing Information Technology Resources 3 edition (2012), “Most innovations fail, and companies that do not innovate die. In today‘s world the only constant is change. Many managers fear, misunderstand, and have very little training to handle change. Yet for the IT executive, managing change is a critical skill because the implementation of new systems always involves change. The responses to the annual Society for Information Management (SIM) survey showed that managing change is consistently among the top ten management concerns. Recent research and anecdotal evidence also show the importance of managing change. IT organizations are clearly in the business of managing change. They are constantly being driven by changing demands from the business as well as by changes in technologies; they also regularly drive or enable changes in the business. The objective is to maximize the effectiveness of people involved in planning, controlling and implementing change, while also minimizing the negative effects of change on the business. Managing change should be included as a fundamental part of strategic development, project management, and IT governance. A large percentage of IT systems fail to deliver the benefits because the process of managing change was not appropriately addressed”.
机译:根据管理信息技术资源第3版(2012)的杰里·卢夫特曼(Jerry Luftman)所说,“大多数创新都会失败,而那些没有创新的公司就会倒闭。在当今世界,唯一不变的是变化。许多经理人害怕,误解并且几乎没有培训来应对变化。但是对于IT主管而言,管理变更是一项关键技能,因为新系统的实施始终涉及变更。信息管理学会(SIM)年度调查的答复显示,管理变更始终是十大管理问题之一。最近的研究和轶事证据也显示了管理变更的重要性。 IT组织显然在管理变更。业务需求不断变化以及技术变化不断驱动着它们。他们还定期推动或促成业务变化。目的是使参与计划,控制和实施变更的人员的效率最大化,同时还使变更对业务的负面影响最小化。应将变更管理作为战略发展,项目管理和IT治理的基本组成部分。很大一部分IT系统无法带来收益,因为管理变更的过程没有得到适当解决。”

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