The move from IP-based authentication to that of federated access has seen the sector support single sign-on to web-based resources, but the simplified user experience is at risk due to the rapid growth of mobile platforms and increasing variety of accompanying access methods for such devices. The user authentication experience on mobile devices is often further complicated by the poor discovery and delivery design of websites. While the introduction of tools such as Raptor permit accurate tracking of usage statistics via the UK Access Management Federation, the variety of mobile authentication methods such as native apps on devices and device paring pose additional challenges to librarians trying to gather a complete picture of resource use within their institution. In this article we examine the access challenges posed by the explosion of mobile device use.
展开▼
