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首页> 外文期刊>International Affairs and Global Strategy >Impact of Knowledge Management Infrastructure on Organizational Performance with Moderating Role of KM Performance: An Empirical Study on Banking Sector of Pakistan
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Impact of Knowledge Management Infrastructure on Organizational Performance with Moderating Role of KM Performance: An Empirical Study on Banking Sector of Pakistan

机译:知识管理基础设施对知识管理绩效的调节作用对组织绩效的影响:巴基斯坦银行业的实证研究

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From the last decade, Knowledge Management (KM) performs outstanding while implemented correctly not only to enhance the internal strength of the organizations but also to boost the external competitiveness. The current study investigated the impact of KM infrastructure (technology and culture) on organizational performance (OP) and how KM performance moderates the relationship between KM infrastructure and organizational performance.A total of 400 managerial employees of banking sector of Pakistan have been selected to get responses and 363 respondents returned valid questionnaires that are used for final analysis through SPSS 21 by using multiple regression analysis and Barron and Kenny (1986) moderation test. Results of the current study revealed that there is significant positive impact of KM infrastructure on the OP and KM performance partially strengthen the relationship and these results are in line with the results of the previous studies mentioned in the literature. The results of the current study have so many managerial implications for organizations. If banks in Pakistan want to increase performance, they must have to work on maintaining the efficient KM infrastructure. When organizations have efficient KM infrastructure, these ultimately increase performance and organizations will remain competitive in the industry. Keywords: Knowledge Management, KM Infrastructure, Organizational Performance, Banking Sector of Pakistan
机译:从过去的十年开始,知识管理(KM)在出色实施的同时正确实施,不仅可以增强组织的内部实力,还可以增强外部竞争力。当前的研究调查了知识管理基础设施(技术和文化)对组织绩效(OP)的影响以及知识管理绩效如何缓解知识管理基础设施与组织绩效之间的关系。巴基斯坦银行部门的400名管理人员被选为363位受访者返回了有效的问卷,这些问卷通过多元回归分析和Barron and Kenny(1986)调节测试用于SPSS 21的最终分析。当前的研究结果表明,KM基础设施对OP和KM性能有显着的积极影响,部分增强了这种关系,这些结果与文献中提到的先前研究的结果一致。本研究的结果对组织具有许多管理意义。如果巴基斯坦的银行想提高绩效,它们必须努力维护高效的KM基础设施。当组织拥有有效的KM基础架构时,这些最终将提高性能,并且组织将在行业中保持竞争力。关键字:知识管理,知识管理基础设施,组织绩效,巴基斯坦银行业

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