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首页> 外文期刊>International Arab Journal of e-Technology >Perception of Delay and Attitude toward Feedback Display: An Exploration into Downloaders’ Demographics
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Perception of Delay and Attitude toward Feedback Display: An Exploration into Downloaders’ Demographics

机译：延迟感知和对反馈显示的态度：对下载者人口统计的探讨

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To cope with delay during an online download session, web service providers often present feedback cues to keep downloaders informed of progress. Yet, empirical work examining the downloaders’ perception of delay or their attitudes toward the feedback provided is scant. Moreover, only few studies have addressed the two variables in conjunction with downloaders’ demographics. This study intends to fill that void. 2,160 downloaders who downloaded online content from one content-sharing website participated in the survey. The analysis revealed that differences in perceptions of delay and attitude toward feedback provided across four major demographics including gender, age, education background and the amount of experience on the Internet were statistically significant at the 0.05 level. In addition, the correlation between downloaders’ perception of delay and their attitude toward feedback is also statistically significant. In addition to extending insight into the concept of human-computer interaction regarding perception of delay, the study concludes that service providers should pay more attention to certain groups of downloaders so they perceive delay as less of a problem.
机译：为了应对在线下载会话期间的延迟，Web服务提供商通常会提供反馈提示，以使下载者随时了解进度。但是，检验下载者对延迟的看法或他们对所提供反馈的态度的经验工作很少。此外，只有极少数的研究结合下载者的人口统计数据处理了这两个变量。这项研究旨在填补这一空白。从一个内容共享网站下载了在线内容的2160位下载者参加了调查。分析显示，在性别，年龄，教育背景和互联网经验量这四个主要人口统计数据上提供的对延迟的理解和对反馈的态度的差异在0.05水平上具有统计学意义。此外，下载者的延迟感知与其对反馈的态度之间的相关性在统计上也很重要。该研究得出结论，除了深入了解有关延迟感知的人机交互概念之外，服务提供商还应更多地关注某些下载者群体，以便他们将延迟视为较少的问题。

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