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首页> 外文期刊>International Journal of Environmental Research and Public Health >Importance-Satisfaction Analysis for Primary Care Physicians’ Perspective on EHRs in Taiwan †
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Importance-Satisfaction Analysis for Primary Care Physicians’ Perspective on EHRs in Taiwan †

机译：台湾初级保健医师对电子病历观点的重要性满意度分析†

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The Taiwan government has been promoting Electronic Health Records (EHRs) to primary care physicians. How to extend EHRs adoption rate by measuring physicians’ perspective of importance and performance of EHRs has become one of the critical issues for healthcare organizations. We conducted a comprehensive survey in 2010 in which a total of 1034 questionnaires which were distributed to primary care physicians. The project was sponsored by the Department of Health to accelerate the adoption of EHRs. 556 valid responses were analyzed resulting in a valid response rate of 53.77%. The data were analyzed based on a data-centered analytical framework (5-point Likert scale). The mean of importance and satisfaction of four dimensions were 4.16, 3.44 (installation and maintenance), 4.12, 3.51 (product effectiveness), 4.10, 3.31 (system function) and 4.34, 3.70 (customer service) respectively. This study provided a direction to government by focusing on attributes which physicians found important but were dissatisfied with, to close the gap between actual and expected performance of the EHRs. The authorities should emphasize the potential advantages in meaningful use and provide training programs, conferences, technical assistance and incentives to enhance the national level implementation of EHRs for primary physicians.
机译：台湾政府一直在向初级保健医生推广电子健康记录（EHR）。如何通过衡量医生对电子病历的重要性和绩效的看法来扩大电子病历的采用率已成为医疗机构的关键问题之一。我们在2010年进行了一项全面调查，共向基层医疗医生分发了1034份问卷。该项目由卫生部赞助，以加快采用电子病历。分析了556份有效回复，有效回应率为53.77％。基于以数据为中心的分析框架（5点李克特量表）对数据进行了分析。四个维度的重要性和满意度的平均值分别为4.16、3.44（安装和维护），4.12、3.51（产品有效性），4.10、3.31（系统功能）和4.34、3.70（客户服务）。这项研究通过关注医生认为重要但不满意的属性为政府提供了一个方向，以缩小EHR实际和预期绩效之间的差距。当局应强调合理使用的潜在优势，并提供培训计划，会议，技术援助和激励措施，以增强国家一级对初级医师的电子病历的实施。

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