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首页> 外文期刊>International Journal of Environmental Research and Public Health >Improving the Psychosocial Work Environment at Multi-Ethnic Workplaces: A Multi-Component Intervention Strategy in the Cleaning Industry
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Improving the Psychosocial Work Environment at Multi-Ethnic Workplaces: A Multi-Component Intervention Strategy in the Cleaning Industry

机译：改善多种族工作场所的社会心理工作环境：清洁行业的多因素干预策略

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摘要

Global labour migration has increased in recent years and immigrant workers are often recruited into low status and low paid jobs such as cleaning. Research in a Danish context shows that immigrants working in the cleaning industry often form social networks based on shared languages and backgrounds, and that conflict between different ethnic groups may occur. This paper evaluates the impact of a multi-component intervention on the psychosocial work environment at a multi-ethnic Danish workplace in the cleaning sector. The intervention included Danish lessons, vocational training courses, and activities to improve collaboration across different groups of cleaners. Interviews about the outcome of the intervention were conducted with the cleaners and their supervisor. The Copenhagen Psychosocial Questionnaire was used as a supplement to the interviews. The results suggest that the psychosocial work environment had improved after the intervention. According to the interviews with the cleaners, the intervention had led to improved communication, trust, and collaboration. These findings are supported by the questionnaire where social support from supervisor and colleagues, social community, trust, and teamwork seem to have improved together with meaning of work, rewards, and emotional demands. The design of the intervention may provide inspiration for future psychosocial work environment interventions at multi-ethnic work places.
机译：近年来，全球劳动力移民有所增加，移民工人通常被招募到地位低下，薪水低的工作，例如清洁工作。丹麦的研究表明，从事清洁行业的移民经常基于共同的语言和背景形成社交网络，并且不同种族之间可能会发生冲突。本文评估了多成分干预对清洁行业中多种族丹麦工作场所中的社会心理工作环境的影响。干预措施包括丹麦的课程，职业培训课程以及旨在改善不同清洁工群体之间合作的活动。清洁人员及其主管对干预结果进行了访谈。哥本哈根心理社会问卷被用作采访的补充。结果表明，干预后心理社会工作环境有所改善。根据对清洁工的采访，干预措施改善了沟通，信任和协作。这些调查结果得到了调查问卷的支持，其中上级和同事的社会支持，社交社区，信任和团队合作以及工作的意义，奖励和情感要求都得到了改善。干预措施的设计可能会为将来在多族裔工作场所进行的心理社会工作环境干预措施提供灵感。

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