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Relationship between Incentives and Organizational Performance for Employees in the Jordanian Universities

机译：约旦大学员工激励与组织绩效之间的关系

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摘要

The purpose of this study is to investigate the impact of financial and moral incentives on organizational performance for the employees of the Jordanian Universities. This study aims at identifying the role of the Jordanian universities in meeting the employees' societal needs, knowing the implemented incentives approach and knowing the level of performance in the Jordanian universities. Statistical packages for social sciences (SPSS) program was used for descriptive analysis. Five universities were selected for the purpose of this study. The main findings indicate that there is an adequate level of incentives provided to employees. Financial incentives ranked in 1st place while moral incentives ranked in the 2nd place. Also, it was found that there is a high level of organizational performance. Customer satisfaction ranked in the 1st place, internal business process in the 2nd place followed by learning and growth. There is relationship between financial & moral incentives and organizational performance as well as between financial & moral incentives and internal business process and customer satisfaction. There is an effect of moral incentives on learning & growth but there is no relationship between financial incentives and learning & growth. Finally, this study has verified further research opportunities that could enrich the understanding of Incentives and organizational Performance in the universities of Jordan.
机译：这项研究的目的是调查财务和道德激励措施对约旦大学员工的组织绩效的影响。这项研究旨在确定约旦大学在满足员工的社会需求中的作用，了解已实施的激励措施并了解约旦大学的绩效水平。使用社会科学统计软件包（SPSS）进行描述性分析。本研究选择了五所大学。主要发现表明，有足够水平的员工激励措施。经济激励措施排名第一，道德激励措施排名第二。此外，还发现组织绩效很高。客户满意度排名第一，内部业务流程排名第二，其次是学习和成长。财务和道德激励与组织绩效之间以及财务和道德激励与内部业务流程与客户满意度之间存在关系。道德激励对学习与成长有影响，但财务激励与学习与成长之间没有关系。最后，本研究证实了进一步的研究机会，可以丰富约旦大学对激励和组织绩效的理解。

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