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首页> 外文期刊>International Journal of Business and Management >The Effect of Perceived Factors of Decision Support Systems on Actual Usage: Behavioral Intention of Using Decision Support Systems as a Mediating Variable: “An Empirical Study of Jordanian Higher Education Institutions”
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The Effect of Perceived Factors of Decision Support Systems on Actual Usage: Behavioral Intention of Using Decision Support Systems as a Mediating Variable: “An Empirical Study of Jordanian Higher Education Institutions”

机译：决策支持系统的感知因素对实际使用的影响：将决策支持系统用作中介变量的行为意图：“约旦高等教育机构的实证研究”

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Decision support systems (DSS) are interactive computer-based systems that provide information, modeling, and manipulation of data. DSS are clearly knowledge-based information systems to capture, Processing and analysis of information affecting or aims to influence the decision making process, performed by people in scope professional job appointed by a user. Hence, this study describes briefly the key concepts of decision support systems such as perceived factors with a focus on quality of information systems and quality of information variables, behavioral intention of using DSS, and actual DSS use by adopting and extending the technology acceptance model (TAM) of Davis (1989); and Davis, Bagozzi and Warshaw (1989). There are two main goals, which stimulate the study. The first goal is to combine Perceived DSS factors and behavioral intention to use DSS from both the social perspective and a technology perspective with regard to actual DSS usage, and an experimental test of relations provide strategic locations to organizations and providing indicators that should help them manage their DSS effectiveness. Managers face the dilemma in choosing and focusing on most important factors which contributing to the positive behavioral intention of use DSS by the decision makers, which, in turn, could contribute positively in the actual DSS usage by them and other users to effectively solve organizational problems. Hence, this study presents a model which should provide the useful tool for top management in the higher education institutions- in particular-to understand the factors that determine using behaviors for designing proactive interventions and to motivate the acceptance of TAM in order to use the DSS in a way that contributes to the higher education decision-making plan and IT policy. To accomplish or attain the above mentioned objectives, the researcher developed a research instrument (questionnaire) and distributed it amongst the higher education institutions in Jordan to collect data in order to empirically study hypothesis testing (related to the objectives of study). 341 questionnaires were returned from the study respondents. Data were analyzed by utilizing both SPSS (conducted descriptive analysis) and AMOS (conducting structural equation modelling). Findings of the study indicate that some hypotheses were supported while the others were not. Contributions of the study were presented. In addition, the researcher presented some recommendations. Finally, this study has identified opportunities for further study which has progressed greatly advanced understanding constantly of DSS usage, that can help formulate powerful strategies Involving differentiation between DSS perceived factors.
机译：决策支持系统（DSS）是基于计算机的交互式系统，可提供信息，建模和数据处理。 DSS显然是基于知识的信息系统，用于捕获，处理和分析影响或旨在影响决策过程的信息，这些信息由用户指定的从事范围专业工作的人员执行。因此，本研究简要介绍了决策支持系统的关键概念，例如感知因素，重点关注信息系统的质量和信息变量的质量，使用DSS的行为意图以及通过采用和扩展技术接受模型来实际使用DSS（戴维斯（TAM）（1989）;以及Davis，Bagozzi和Warshaw（1989）。有两个主要目标可以刺激研究。第一个目标是结合DSS的感知因素和行为意图，从社交和技术角度对DSS的实际使用情况使用DSS，并通过关系测试对组织提供战略位置并提供指标，以帮助组织进行管理其DSS有效性。经理在选择和关注最重要的因素时面临困境，这些因素有助于决策者使用DSS的积极行为意图，进而可以为他们和其他用户有效使用DSS做出积极贡献，以有效解决组织问题。因此，本研究提出了一个模型，该模型应该为高等教育机构的高层管理人员提供有用的工具，尤其是了解模型决定使用行为设计主动干预措施的因素并激发TAM的接受以使用DSS以有助于高等教育决策计划和IT政策的方式。为了实现或达到上述目标，研究人员开发了一种研究工具（问卷），并将其分发给约旦的高等教育机构，以收集数据，以实证研究假设检验（与研究目标有关）。从研究受访者那里返回了341份问卷。通过同时使用SPSS（进行描述性分析）和AMOS（进行结构方程建模）来分析数据。研究结果表明，某些假设得到支持，而另一些则不成立。提出了研究的贡献。另外，研究人员提出了一些建议。最后，本研究确定了进一步研究的机会，该研究对DSS的使用有了不断的深入了解，可以帮助制定强有力的策略，以区分DSS感知因素。

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