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Importance of Knowledge Management in Establishing Organization Strategy: Study on Saudi Arabian Airlines HR Division, Jeddah

机译:知识管理在建立组织策略中的重要性:吉达沙特阿拉伯航空公司人力资源部研究

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摘要

This study was aimed at determining the awareness of the Saudi Arabian Airlines (Saudia) human resources (HR) division employees about the role of knowledge management in the company. In addition, their understanding of the concept of knowledge management was also evaluated. Further, the degree to which knowledge management processes were practically employed by the HR employees in the company was also determined. A descriptive and analytical course was employed as a proper method in this study. The study sample was selected from Saudi employees working in Jeddah; owing to their large number, a random sample of 60 employees was chosen. The questionnaire method was employed in this study, and several results were obtained. Some of the main results are as follows. The system encouraged the participants to follow the best practices of other organizations and ensure that managers understand that successful knowledge depends on organizational culture. Further, knowledge management is considered as information management, and study participations agreed to some extent to the knowledge management concept for HR employees. In addition, it was pointed out that good and creative ideas for improving competitive advantage are supported and an individual and group initiative culture is spread between employees.
机译:这项研究旨在确定沙特阿拉伯航空公司(Saudia)人力资源(HR)部门员工对知识管理在公司中的作用的认识。此外,还评估了他们对知识管理概念的理解。此外,还确定了公司人力资源员工实际采用知识管理流程的程度。描述性和分析性过程被用作本研究的适当方法。研究样本选自在吉达工作的沙特阿拉伯员工;由于人数众多,我们随机选择了60名员工。本研究采用问卷调查法,取得了一些结果。一些主要结果如下。该系统鼓励参与者遵循其他组织的最佳做法,并确保管理人员了解成功的知识取决于组织文化。此外,知识管理被视为信息管理,研究参与者在某种程度上同意人力资源员工的知识管理概念。此外,有人指出,支持改善竞争优势的好的创意想法得到了支持,并且在员工之间传播了个人和团体的主动性文化。

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