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Path towards Business Excellence the Mauritian Experience

机译:通往卓越业务毛里求斯之路

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Purpose : This paper highlights the preliminary findings of a doctoral research being carried out on the business excellence model used in Mauritius during the past six years. The paper brings out important analysis of unique and o riginal data so much cherished by researchers. It is also a stepping stone for both custodians to improve the organization of business excellence awards and for enterprises to improve areas of business through the adoption of a proper business model. Design/methodology/approach : The paper adopts a mixed method. First, the unique primary data available for six years on participants of the competition is examined quantitatively. Then qualitative content analysis technique is used to probe into the lessons learned from such an essential exercise. Findings : Some important findings emerged from the analysis of the original data and the lessons learned in the organization of the MBEA competition. Practical implications : This study will help the four stakeholders, namely, custodians, government institutions, support institutions and enterprises in any country to implement a BE framework with the organization of an Award competition. Originality/value : The data is original and genuine. It helps to better understand and organize a BE programme in a country. It is the first in Mauritius to address such an issue.
机译:目的:本文重点介绍了过去六年来在毛里求斯使用的卓越商业模式进行的博士研究的初步结果。本文对研究人员非常珍视的独特原始数据进行了重要分析。这对于保管人改善业务卓越奖的组织和企业通过采用适当的业务模型来改善业务领域也是一个垫脚石。设计/方法/方法:本文采用混合方法。首先,对六年来可获得的关于比赛参与者的独特原始数据进行定量检查。然后,使用定性内容分析技术来探究从这种基本练习中学到的教训。调查结果:通过对原始数据的分析以及从MBEA竞赛组织中获得的经验教训中得出了一些重要的发现。实际意义:本研究将帮助四个国家的利益相关者,即任何国家的保管人,政府机构,支持机构和企业,通过举办一次大奖赛来实施BE框架。原创性/价值:数据是真实的。它有助于更​​好地了解和组织一个国家的BE计划。这是毛里求斯第一个解决这一问题的机构。

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