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ICT to Enhance Administrative Performance: A Case Study from Malaysia

机译:ICT提升行政绩效:马来西亚的案例研究

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Malaysia has achieved considerable steps in the use of ICT in administration since mid 80s. The vision of the Malaysian e-Government initiative which was formulated and launched in 1997 is to transform the public sector service delivery through the use of IT and multimedia. Since its start, there are eight projects implemented under the e-Government initiative flagship. This paper presents work done in one of these projects: e-Procurement (locally known as e-Perolehan) project. The aim of e-Perolehan project is to facilitate and improve government procurement besides to improve the quality of services provided within the Government-to-Business (G2B) setting. The paper briefly discusses how information and communication technologies were deployed to enhance the online procurement system in Malaysia.
机译:自80年代中期以来,马来西亚在行政管理中使用ICT已迈出了重要一步。 1997年制定并启动的马来西亚电子政务计划的愿景是通过使用IT和多媒体来改变公共部门服务的提供。自开始以来,在电子政务倡议旗舰下实施了八个项目。本文介绍了在以下项目之一中完成的工作:电子采购(本地称为e-Perolehan)项目。 e-Perolehan项目的目的是促进和改善政府采购,同时提高政府对企业(G2B)环境中提供的服务的质量。本文简要讨论了如何部署信息和通信技术来增强马来西亚的在线采购系统。

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