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Library 2.0 and the changing landscape of information services in academic librariesin Kenya

机译:图书馆2.0和肯尼亚高校图书馆信息服务格局的变化

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Traditional models of libraries offering information services are not working for current generation of students. Thecurrent generation of library users can be termed as‘digital natives’. These digital natives have grown up in an environment surrounded by rapidly evolving technologies. This means that today’s academic library users think about technology and information differently than previous generations, and expect instant access to information. They can also be called ‘netGen’ users. With this kind of environment and expectations, academic libraries need to evolve by changing to offer user-oriented services and following users into their social spaces by allowing users to participate in the creation of content, keeping the users constantly updated and building services based on their feedback. To achieve this, libraries need to incorporate web 2.0 tools in the way they provide services. Some of the tools to take advantage of include creation of blogs, wikis, flickr, youtube, facebook, RSS feeds, socialbookmarks, microblogs, mashups and slideshare among others. Another obvious change noted today and especially in Kenya is the development of university campuses all over the country. For most of these campuses, one will find small rooms as libraries; with minimal resources and a few staff members. This is a challenge and library 2.0 being a combination of both physical and virtual spaces and services can offer solution to such campuses. In addition, many universities are offering distance learning and evening programmes to cater for the working class people who want to advance their careers. Do they have to come all the way to visit the library to get information for their studies? No. Library 2.0 is their way out and therefore academic libraries have to invest in these tools, in addition to off-campus access to e-resources. This paper will discuss library 2.0 as the new model of information provision to library users and especially in the academic world. The library 2.0 tools and technologies will be discussed and how they can be applied in an academic library.Keywords: Library 2.0, Web 2.0, academic libraries, library service models, information services.
机译:提供信息服务的传统图书馆模式不适用于当前的学生。当前这一代图书馆用户可以称为“数字原生代”。这些数字原生代在成长迅速的技术所环绕的环境中长大。这意味着当今的大学图书馆用户对技术和信息的看法与前几代人不同,并且期望即时访问信息。他们也可以称为“ netGen”用户。在这种环境和期望下,高校图书馆需要通过发展以提供面向用户的服务并通过允许用户参与内容的创建,使用户不断更新并基于他们的服务来跟随用户进入其社交空间而发展。反馈。为此,图书馆需要以提供服务的方式整合Web 2.0工具。一些可以利用的工具包括创建博客,Wiki,Flickr,YouTube,Facebook,RSS feed,社交书签,微博客,Mashup和Slideshare等。今天注意到的另一个明显变化,尤其是在肯尼亚,是全国各地大学校园的发展。对于这些校园中的大多数,人们会发现小型房间作为图书馆。用最少的资源和几个工作人员。这是一个挑战,图书馆2.0是物理和虚拟空间的结合,服务可以为此类园区提供解决方案。此外,许多大学还提供远程学习和夜间课程,以迎合想要发展职业的工人阶级。他们是否必须全程访问图书馆以获取学习信息?不会。图书馆2.0是他们的出路,因此,除了在校外访问电子资源外,高校图书馆也必须在这些工具上进行投资。本文将讨论图书馆2.0作为向图书馆用户特别是学术界提供信息的新模式。将讨论图书馆2.0的工具和技术,以及它们如何在大学图书馆中应用。关键字:图书馆2.0,Web 2.0,大学图书馆,图书馆服务模型,信息服务。

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