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Shared Context for Improving Collaboration in Database Administration

机译:在数据库管理中改善协作的共享上下文

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Database administrators (DBAs) and experts face a large spectrum of procedures in order to ensure the ongoing operational functionality and efficiency of their organization's databases and the applications that access those databases. Unfortunately, these procedures cannot be used directly in a multitude of specific situations and contexts. To deal with situation specificity and contexts at hand, DBAs often cooperate with different actors such as developers, system administrators, data administrators, end users, etc. However, communication processes are often complex because (1) actors come from different domains different from DBA’s domain (e.g. Business user) (2) the context in which a database activity (e.g. incident solving) occurs may not be shared and understood in the same way by all actors. The paper presents how to make shared context explicit in a cooperative work and an analysis of the cooperative work from the viewpoint of one the actors. Making context explicit is possible through a formalism allowing a uniform representation of elements of knowledge, reasoning and contexts, like Contextual-Graphs formalism. Currently, we are developing an experience base that will be used by a system to support DBAs.
机译:数据库管理员(DBA)和专家面临着各种各样的过程,以确保其组织数据库以及访问这些数据库的应用程序的持续运行功能和效率。不幸的是,这些程序不能在许多特定情况和环境中直接使用。为了处理具体的情况和上下文,DBA通常与不同的参与者(例如开发人员,系统管理员,数据管理员,最终用户等)合作。但是,通信过程通常很复杂,因为(1)参与者来自与DBA不同的不同领域域(例如业务用户)(2)可能不会由所有参与者以相同的方式共享和理解发生数据库活动(例如事件解决)的上下文。本文提出了如何在合作作品中使共享上下文明确化,并从一个参与者的角度分析了合作作品。通过形式主义使知识,推理和上下文元素的统一表示成为可能,使上下文明确成为可能,例如上下文图形式主义。当前,我们正在开发一个经验库,系统将使用该经验库来支持DBA。

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