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Ensuring usability of future smart energy control room systems

机译：确保未来智能能源控制室系统的可用性

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Energy providers face several technical and societal challenges with respect to renewable energies and smart energy systems. As central management units of energy supply systems, control rooms and their operators are especially affected by those changes. While reliability and safety of software systems for managing electric power grids is of utmost importance, their usability has to be ensured as well in order to allow for safe and efficient operations. Previous work has failed to address issues of work reengineering and user interface design for future smart energy control rooms due to insufficient collaboration of human-computer interaction researchers, energy informatics researchers and energy sector stakeholders. This paper describes challenges and approaches for ensuring usability of future smart energy control room systems. It is based on a human-centered design process within an interdisciplinary research project bringing together the aforementioned groups of experts. Results were derived from systematic literature review, workshops and surveys with control room operators as well as contextual inquiries in three control rooms. They concern both the process of realising software systems for managing electric power grids and applications characteristics with respect to user interface design. It is concluded that open and modular software systems require consistent user interfaces based on a style guide. Furthermore, software and usability engineering processes of energy control systems have to be aligned in order to ensure usability, safety and security.
机译：能源供应商在可再生能源和智能能源系统方面面临数项技术和社会挑战。作为能源供应系统的中央管理单位，控制室及其操作员尤其会受到这些变化的影响。尽管用于管理电网的软件系统的可靠性和安全性至关重要，但也必须确保其可用性，以确保安全高效地运行。由于人机交互研究人员，能源信息学研究人员和能源部门利益相关者之间的协作不足，以前的工作未能解决未来智能能源控制室的工作重组和用户界面设计问题。本文介绍了确保未来智能能源控制室系统可用性的挑战和方法。它以跨学科研究项目中以人为本的设计过程为基础，汇集了上述专家组。结果来自于系统的文献综述，与控制室操作员进行的研讨会和调查以及在三个控制室中进行的上下文查询。它们既涉及实现用于管理电网的软件系统的过程，也涉及与用户界面设计有关的应用程序特征。结论是，基于样式指南，开放和模块化的软件系统需要一致的用户界面。此外，能量控制系统的软件和可用性工程过程必须保持一致，以确保可用性，安全性和安全性。

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