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Learning from Followers: An Examination of Follower Voice Behavior and Its Influence on Leadership Competencies of Ugandan SME Owner-Managers

机译:向追随者学习:对追随者发声行为的调查及其对乌干达中小型企业所有者经理的领导能力的影响

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Ugandan Small business owner-managers lack the desired leadership competencies yet they are a hard nut to crack as far as engaging them in competence development activities is concerned. Based upon Social Constructivism theory, exit-voice and loyalty theory and leader-member exchange theory, this paper explains how leadership competencies of SME owner-mangers can be enhanced with a general assumption that such learning provides support for the growth, development and continuing success of their firms. This paper reports the findings of a cross-sectional survey and a mixed method study involving 340 employees and 54 owner-managers in SMES in Uganda. Using hierarchical regression analysis, the findings suggest that followers through their voice exertion behaviour provides an alternative to convention learning and training by being a rich-informal source of learning for SOMs that meets their learning preferences besides overcoming their excuses for not attending face-to-face training, including time away from operations and poor Return on Investment (ROI). Findings do provide proof of concept that follower voice behaviour is indeed a learning tool for SOMs and advances research on leadership competencies and organizational literature by introducing Follower voice behaviour as a vital source of learning for SME owner-managers.
机译:乌干达小企业主兼经理缺乏所需的领导能力,但就让他们参与能力发展活动而言,他们很难做到。基于社会建构主义理论,退出者的声音和忠诚度理论以及领导者-成员交换理论,本文解释了如何通过一般的假设来增强中小企业所有者-危险者的领导能力,即这种学习为增长,发展和持续成功提供支持他们的公司。本文报告了一项横断面调查和混合方法研究的结果,该研究涉及乌干达SMES的340名员工和54位所有者-经理。通过分层回归分析,研究结果表明,追随者通过其声音消耗行为,可以成为常规学习和培训的一种丰富的非正式学习资源,它可以满足他们的学习偏好,同时克服了他们不参加面对面学习的借口,从而成为了常规学习和培训的替代方法。面对面的培训,包括远离运营的时间和不良的投资回报率(ROI)。调查结果确实提供了概念证明,即追随者的言语行为确实是SOM的学习工具,并且通过引入追随者的言语行为作为中小企业所有者-经理学习的重要来源,从而推动了领导能力和组织文献的研究。

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