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Conflict and Conflict Management: It’s Role in Work Environment

机译：冲突与冲突管理：它在工作环境中的作用

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This paper examines the role of conflict and conflict management in work environment. We say that in every work environment there is always the tendency for conflict to arise as long as people of different background interact. Conflict was found to be a universal phenomenon and so it is inevitable. What happens during the interaction of these people informed the need to investigate conflict and conflict management in work environment and its consequences. The epistemological bases of the discourse derive from the conceptual framework. The paper discusses the meaning of conflict, conflict management as well as possible causes of conflicts in work environment. It also looked at the dark side of conflict explaining the individual behavior under conflict situation. It was found that when we are in conflict, we tend to say things we do not mean and mean things we do not say, and that conflict arises when individual's expectation is negatively affected. We found that conflict is neither bad nor good depending on how it is handled. The paper peeped into available means of managing conflict in work environment which some involved statutory provisions of the Trade Union Dispute Decree 7 of 1976 in the case of Nigeria. It is not healthy not to experience conflict in work environment because it can be beneficial to the organization. The paper concludes that every forms of disaffection which leads to conflict in work environment should be eliminated. Keywords: conflict, conflict management, work environmremt, parties to dispute, settlement.
机译：本文研究了冲突和冲突管理在工作环境中的作用。我们说，在每个工作环境中，只要背景不同的人进行交互，总是会出现冲突的趋势。人们发现冲突是普遍现象，因此是不可避免的。这些人在互动过程中发生了什么，这说明有必要调查工作环境中的冲突和冲突管理及其后果。话语的认识论基础来自概念框架。本文讨论了冲突的含义，冲突管理以及工作环境中冲突的可能原因。它还考察了冲突的阴暗面，解释了冲突情况下的个人行为。人们发现，当我们处于冲突中时，我们倾向于说我们不是在说的话，是在说我们没有在说的话，当个人的期望受到负面影响时就会发生冲突。我们发现，冲突的好坏取决于处理方式。该文件探讨了解决工作环境中冲突的可用方法，其中一些方法涉及1976年《尼日利亚工会争端法令》第7号的法规。不经历工作环境中的冲突是不健康的，因为这可能对组织有利。本文的结论是，应消除导致工作环境冲突的各种形式的不满。关键词：冲突，冲突管理，工作环境，争端各方，解决。

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