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首页> 外文期刊>European Journal of Psychotraumatology >How to support staff deploying on overseas humanitarian work: a qualitative analysis of responder views about the 2014/15 West African Ebola outbreak
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How to support staff deploying on overseas humanitarian work: a qualitative analysis of responder views about the 2014/15 West African Ebola outbreak

机译：如何支持人员部署在海外人道主义工作上：对2014/15年西非埃博拉疫情爆发的响应者观点的定性分析

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Background : Responding to health crises overseas can be both rewarding and distressing for staff involved.Objective : We interviewed UK staff involved in the 2014/15 Ebola response to identify experiences that positively or negatively affected them.Method : We conducted qualitative telephone interviews with 30 Public Health England (PHE) staff and 21 non-governmental organisation (NGO) staff who had deployed to West Africa.Results : The main motivations for deploying were for moral reasons and personal development. Families were largely supportive of deployment, although family tension was apparent. Pre-deployment training was largely viewed positively. Common stressors included dealing with death and suffering as well as concerns about contagion, while uplifting aspects included seeing patients improve and receiving thanks from community members. Communications with home were largely satisfactory, although participants commonly self-censored their communication. Inter-organisational tensions caused stress, particularly for PHE staff hosted by NGOs. After deployment, loss of motivation and being avoided by friends and family were common.Conclusion : Highlighting the personal benefits arising from deployments, as well as their moral value, may help to increase volunteering. Efforts to improve the support given to responders should focus on identifying how to better support families, preparing all staff members for dealing with death and the risk of contagion, providing opportunities for staff to more frequently experience the uplifting aspects of deployment, resolving inter-organisational difficulties, and educating others about the low risk posed by responders on their return.Highlights of the articleWe interviewed 51 medical and laboratory staff sent to West Africa during the 2014 Ebola outbreak, to understand what factors were stressful or uplifting.Common stressors included dealing with death and suffering as well as concerns about contagion. Uplifting aspects included seeing patients improve and receiving thanks from community members. After deployment, loss of motivation and being avoided by friends and family were common.Preparation and support for staff should consider these issues.
机译：背景：应对海外健康危机既可能给参与人员带来好处，也可能使他们感到痛苦。目的：我们采访了参与2014/15年度埃博拉应对活动的英国员工，以找出对他们有正面或负面影响的经历。方法：我们对部署到西非的30名英格兰公共卫生（PHE）人员和21名非政府组织（NGO）人员进行了定性电话采访。结果：部署的主要动机是出于道德原因和个人发展。尽管家庭关系明显，但家庭在很大程度上支持部署。部署前培训在很大程度上受到了积极评价。常见的压力包括处理死亡和痛苦以及对传染病的担忧，而令人振奋的方面包括看到患者有所改善并得到社区成员的感谢。与家庭的交流在很大程度上令人满意，尽管参与者通常会自我审查其交流。组织间的紧张关系造成了压力，特别是对非政府组织主办的公共卫生部人员而言。部署后，失去动力并经常被朋友和家人回避。结论：强调部署带来的个人利益及其道德价值，可能有助于增加志愿服务。改善对响应者的支持的努力应集中在确定如何更好地为家庭提供支持，使所有工作人员为应对死亡和传染风险做好准备，为工作人员提供更多机会来频繁地体验部署的令人振奋的方面，解决组织间问题。的重点，我们采访了2014年埃博拉疫情爆发期间派往西非的51名医疗和实验室人员，以了解哪些因素造成了压力或情绪升高，常见的压力因素包括应对死亡和痛苦以及对传染的担忧。令人振奋的方面包括看到患者有所改善并得到社区成员的感谢。部署后，失去动力并被朋友和家人回避的情况很普遍，工作人员的准备和支持应考虑这些问题。

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