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首页> 外文期刊>Evidence Based Library and Information Practice >The Use of Volunteers in Local Study Library Projects: A Case Study of the Walter Gardiner Photography Project
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The Use of Volunteers in Local Study Library Projects: A Case Study of the Walter Gardiner Photography Project

机译：志愿人员在当地研究图书馆项目中的使用：以Walter Gardiner摄影项目为例

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Objectives – Interviews with library staff and volunteers were conducted to evaluate the use of volunteers in UK public libraries via a case study of the Walter Gardiner Photographic Project, a digitisation project based in Worthing Library, to inform future guidelines on volunteer usage and to make recommendations to existing practice. Methods – Fourteen semi-structured interviews were carried out to explore the perceptions and experiences of both staff and volunteers of the project. All interviews were fully transcribed and then coded to identify emergent themes. Results – Key positives for volunteers were professional training, good time management and organization by staff, the friendliness and approachability of staff, and the informal nature of the volunteering. Enjoyment of the work and forming close relationships with others were key motivating factors. For staff, the completion of work which would have otherwise been impossible was the most positive outcome. Problem areas identified by volunteers were lack of contact time with project staff and feeling isolated from other library staff. For project staff, a lack of professionalism on behalf of some volunteers was the primary negative. Key issues to emerge were the need to strike a balance between formal and informal management, the need for good integration between the volunteers and host organization, and the importance of acknowledging the nature of the voluntary commitment. Conclusions – The project proved overall to be a successful example of using volunteers in public library projects with good examples of volunteer recruitment, training, and management being demonstrated. Areas of conflict that did arise stemmed from differing expectations of levels of service between staff and volunteers. Clarification on these expectations through a written volunteer agreement is advocated for further projects.
机译：目标–通过对沃尔特·加丁纳摄影项目（沃辛图书馆的数字化项目）进行案例研究，对图书馆工作人员和志愿者进行了访谈，以评估英国公共图书馆中志愿者的使用情况，以告知未来有关志愿者使用的准则并提出建议现有的做法。方法–进行了14次半结构化访谈，以探讨项目人员和志愿者的看法和经验。所有采访均被完全转录，然后编码以识别新出现的主题。结果–对志愿者的主要积极影响是专业培训，员工的良好时间管理和组织，员工的友善和平易近人以及志愿者的非正式性质。享受工作和与他人建立亲密关系是关键的激励因素。对于工作人员而言，完成工作原本不可能完成的，这是最积极的成果。志愿者发现的问题领域是与项目人员缺乏联系时间，并且感到与其他图书馆工作人员隔离。对于项目人员来说，代表一些志愿者缺乏专业精神是主要的负面影响。出现的关键问题是需要在正式和非正式管理之间取得平衡，需要志愿者与东道组织之间的良好整合，以及认识到自愿承诺性质的重要性。结论–该项目总体上证明是在公共图书馆项目中使用志愿者的成功范例，并展示了志愿者招募，培训和管理的良好范例。确实引起冲突的领域是由于工作人员和志愿者之间对服务水平的期望不同。提倡通过书面自愿协议澄清这些期望，以进行进一步的项目。

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