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Seven Years of Noise Reduction Strategies in an Academic Library Improve Students’ Perceptions of Quiet Space, Especially Among Graduate Students

机译:高校图书馆的七年降噪策略改善了学生对安静空间的感知,尤其是在研究生中

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A Review of: McCaffrey, C. & Breen, M. (2016). Quiet in the library: An evidence-based approach to improving the student experience. portal: Libraries and the Academy , 16 (4), 775-791. http://doi.org/10.1353/pla.2016.0052 Abstract Objective – To examine the interventions implemented by an academic library for noise management, and their impact on library users, over a seven-year period. Design – Retrospective data analysis. Setting – University library in Ireland. Subjects – LibQUAL data from 2007, 2009, 2012, and 2014. Methods – The researchers analyzed data from the 22 core LibQUAL questions and the three dimensions of library as place, information control, and effect of service. The study focused specifically on LibQUAL question LP2 in the library as place dimension: quiet space for individual work. Qualitative free text comments in the surveys related to noise or quiet issues were also analyzed. The adequacy mean was used to determine improvement in scores; this metric is calculated by subtracting the minimum mean score from the perceived mean score. Main Results – LibQUAL scores related to the quiet space question steadily improved over the seven-year period studied. The adequacy mean went from -1.2 to -0.13, representing a 1.07 degree of improvement. For all 22 questions, the adequacy mean increased from 0.02 to 0.38, showing overall improvement of 0.36. Researchers reviewed the data for all individual questions to measure the degree of change over the seven years; the quiet space question had the highest level of improvement of all of the questions. Considering user groups’ perceptions, there was a 2.03 degree of improvement for graduate students, while there was a 0.82 degree of improvement for undergraduates. The researchers wanted to know if the noise interventions had a specific impact on the quiet space question compared to a more general impact on the “library as place” dimension. None of the other “library as place” questions improved to the degree of the quiet space question. Of the “library as place” questions, question LP5, the group space question, was the only one where the adequacy mean dropped, with an adequacy mean difference of -0.23. External benchmarking conducted by the researchers put these results in an international context, using consortium data from ARL in North America and the Society of College, National and University Libraries (SCONUL) in the United Kingdom (U.K.). Conclusion – Based on the study findings, the long-term noise management program implemented from 2007 to 2014 at the University library had a measurable impact, and users’ perceptions of the quiet space in the library improved. Because perceptions improved most among graduate students, researchers concluded that future efforts for noise management strategies should consider focusing on this group.
机译:评论:麦卡弗里(McCaffrey)和布林(M.Breen)(2016)。图书馆安静:一种基于证据的方法来改善学生体验。门户网站:图书馆和学院,16(4),775-791。 http://doi.org/10.1353/pla.2016.0052摘要目的–研究为期7年的时间,由大学图书馆实施的噪声管理干预措施及其对图书馆用户的影响。设计–回顾性数据分析。地点-爱尔兰的大学图书馆。主题–来自2007、2009、2012和2014的LibQUAL数据。方法–研究人员分析了22个核心LibQUAL问题的数据以及图书馆的三个维度,即地点,信息控制和服务效果。该研究专门针对图书馆中的LibQUAL问题LP2作为场所维度:个人工作的安静空间。还对调查中与噪音或安静问题相关的定性自由文本评论进行了分析。足够平均值用于确定分数的提高;通过从感知的平均得分中减去最小平均得分来计算该指标。主要结果–在研究的7年中,与安静空间问题相关的LibQUAL分数稳步提高。充足率平均值从-1.2上升到-0.13,代表改善程度为1.07。对于所有22个问题,充足率平均值从0.02增加到0.38,显示总体改善了0.36。研究人员审查了所有单个问题的数据,以衡量七年来的变化程度。安静空间问题在所有问题中的改进程度最高。考虑到用户群体的看法,研究生的改善程度为2.03,而本科生的改善程度为0.82。研究人员想知道噪声干预是否会对安静空间问题产生特定影响,而不是对“随地图书馆”维度产生更广泛的影响。其他“作为地方的图书馆”问题都没有一个比静默空间问题的程度有所提高。在“作为地方的图书馆”问题中,问题LP5(组空间问题)是唯一一个充分性均值下降的问题,充分性均值差为-0.23。研究人员进行的外部基准测试使用来自北美ARL和英国大学,国家和大学图书馆协会(SCONUL)的财团数据将这些结果放在国际背景下。结论–根据研究结果,从2007年至2014年在大学图书馆实施的长期噪声管理计划产生了可观的影响,并且用户对图书馆安静空间的感知得到改善。由于在研究生中知觉得到的改善最大,因此研究人员得出结论,未来在噪声管理策略上的努力应考虑集中于这一群体。

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