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Web-Based Portal for Impact Evaluation Reveals Information Needs for Museums, Libraries and Archives

机译:基于网络的影响评估门户网站揭示了博物馆,图书馆和档案馆的信息需求

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Objective – This study reports on research into the information and support needs of practitioners in the museum, archive, and library sectors, who are undergoing an impact evaluation. Design – Qualitative survey. Setting – Web-based questionnaire. Subjects – Twenty-one practitioners in the fields of museums, archives, and libraries. Methods – The study made use of a small-scale web portal that provides impact evaluation research findings, toolkits, and examples of methods. The portal’s intent was to present to the users multiple views of the available information in order to overcome the problem of users not being able to identify their needs. A purposive sample group consisting of 50 practitioners from the museum, library, and archive fields was invited to participate in a questionnaire evaluating the website. Main Results – Despite a fairly low response rate (49%) and poor distribution among the three sectors (museums, libraries, and archives), the results indicated a significant difference in the levels of knowledge and understanding of impact evaluation. Over half of the organizations surveyed had done some assessment of their institution’s economic impact, and there appears to be a rising trend towards doing impact studies for specific projects and developments. Nearly a quarter of the organizations had not undertaken any impact evaluation study previously. Practitioners already familiar with impact evaluation tended to look at broader range of fields for expertise, whereas those with less familiarity remained within their own sector. Practitioners with less experience preferred tools, guidance, and examples of methodologies as opposed to actual evidence of impact. The results also provided the authors with feedback on their web portal and how to organize the information therein. Conclusions – One of the findings of the study was that the overall reaction to impact evaluation support through research evidence, guidance, and other mechanisms was positive. For most practitioners, evaluation itself and the level of understanding of impact evaluation are at early stages. The primary goals for those undertaking impact evaluation were found to be professional and organizational learning, thus there is a need for practical help and guidance in these areas. Time limitation appeared to be a significant factor in the responses – particularly with smaller organizations – suggesting that their portal material would provide much-needed assistance to such organizations. Finally, it was concluded that future emphasis should be placed on developing practical applications rather than pure research.
机译:目标–本研究报告了对正在进行影响评估的博物馆,档案馆和图书馆部门从业人员的信息和支持需求的研究。设计–定性调查。设置–基于网络的问卷。主题–博物馆,档案馆和图书馆领域的21名从业者。方法–研究利用了一个小型门户网站,该门户网站提供了影响评估研究结果,工具包和方法示例。门户网站的目的是向用户显示可用信息的多个视图,以解决用户无法识别其需求的问题。一个有目的的样本小组,由来自博物馆,图书馆和档案馆的50名从业者组成,被邀请参加评估网站的问卷调查。主要结果–尽管三个部门(博物馆,图书馆和档案馆)的响应率很低(49%)且分布不均,但结果表明影响评估的知识和理解水平存在显着差异。接受调查的组织中,有超过一半的组织对其机构的经济影响进行了评估,并且似乎有针对特定项目和发展进行影响研究的趋势。近四分之一的组织此前未进行过任何影响评估研究。已经熟悉影响评估的从业者倾向于将专业领域放在更广泛的领域,而对熟悉度评估不那么熟悉的从业者仍然在自己的领域内。经验较少的从业者更喜欢工具,指南和方法论示例,而不是实际的影响证据。结果还为作者提供了有关其门户网站以及如何组织其中的信息的反馈。结论–该研究的发现之一是,通过研究证据,指导和其他机制对影响评估支持的总体反应是积极的。对于大多数从业者而言,评估本身以及对影响评估的理解水平还处于早期阶段。人们发现,进行影响评估的主要目标是专业学习和组织学习,因此需要在这些领域提供实际的帮助和指导。时间限制似乎是做出回应的重要因素,尤其是对于规模较小的组织,这表明他们的门户网站资料将为此类组织提供急需的帮助。最后,得出的结论是,未来的重点应该放在开发实际应用程序上,而不是纯粹的研究。

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