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心理援助应用于护患纠纷的现状分析

机译:心理援助应用于护患纠纷的现状分析

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Abstract:Objective To analyze the application status of psychological assistance in prevention and control of nurse-patient disputes. Methods Bibliometrics and descriptive statistics method were used to collected relevant literatures on psychological assistance in management of nursepatient disputes during a publication period from January 2013 to September 2015. The data of research characteristics, methodology and funding issues were extracted and prevention measures of nursepatient disputes were discussed. Results Out of 258 selected literatures, 250 literatures (96.6%) were analyzed by quantitative study and 8 literatures (3.1%) were analyzed by qualitative study. The main methodologies were investigational and experimental study. There were only 27 literatures with fund support, accounting for 10.5%. The reason for nursepatient disputes included nursing attitude, ability to communicate, emotional states and need of patients, health care costs and low levels of trust to nurse. Conclusion Efforts should be made to innovate research methods and increase funding support. Measures such as reducing the cognitive differences between nurses and patients, paying attention to psychological characteristics, stressing personalized psychological assistance are required for prevention of nurse-patient disputes.
机译:摘要:目的分析心理辅导在预防和控制医护人员纠纷中的应用现状。方法采用文献计量学和描述统计方法,收集2013年1月至2015年9月发表的护理纠纷管理中心理援助的相关文献。提取研究特征,方法和经费问题的数据,并采取预防措施。讨论了医患纠纷。结果在258篇文献中,定量研究分析了250篇文献(占96.6%),定性研究分析了8篇文献(占3.1%)。主要方法是研究和实验研究。有基金支持的文献只有27篇,占10.5%。护士与患者发生纠纷的原因包括护理态度,沟通能力,情绪状态和患者需求,医疗保健费用以及对护士的信任度低。结论应努力创新研究方法并增加资金支持。为了防止护士与护士之间的纠纷,需要采取减少护士与患者之间的认知差异,注意心理特征,强调个性化心理援助等措施。

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