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Reconceptualizing Liaisons: A Model for Assessing and Developing Liaison Competencies to Guide Professional Development

机译:重新概念化联络员:评估和发展联络能力以指导职业发展的模型

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In an effort to reconceptualize its liaison program, the FSU Libraries initiated a three-phase, grassroots effort to develop a set of core values and competencies, conduct a self-assessment based upon those competencies, and create a strategic training program based upon the results. We determined that our defining values guide our practice, particularly with our hybrid model of liaisons collaborating with functional experts to engage users. The results of the self-assessment indicated that liaisons felt competent in teaching and research services, but less confident engaging faculty members in areas related to scholarly communication and digital tools. Our core competencies and best practices provide benchmarks for superior service and structure for an intentional training program.
机译:为了重新概念化其联络计划,FSU图书馆发起了一个三阶段的基层工作,以开发一套核心价值和能力,根据这些能力进行自我评估,并根据结果制定战略培训计划。我们确定,我们的定义价值观指导了我们的实践,尤其是在我们与职能专家合作以吸引用户的混合联络模型中。自我评估的结果表明,联络员在教学和研究服务方面感到胜任,但在与学术交流和数字工具有关的领域中吸引教职人员的信心下降。我们的核心能力和最佳实践为故意培训计划的卓越服务和结构提供了基准。

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