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Un análisis de incentivos contractuales en arranjos de asociación de atención al ciudadano

机译:公民服务协会安排中的合同激励机制分析

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This research uses a multiple case study approach to assess theoretical propositions from transaction costs economics, the theory of incentives, and the theory of incomplete contracts. The Poupatempo and the Unidades de Atendimento Integrado (UAI), which are two major Brazilian regional citizen service centers, were the cases selected based on an unusual opportunity: the parallel occurrence of two different arrangements of public-private partnership, applied to the same public service. Poupatempo has expanded its network of units since 2007 by building partnerships through outsourcing, whereas UAI has applied the Brazilian legal framework for public-private partnership to develop its services. This multiple case study is based on a contractual analysis that identifies the partnerships’ formal incentives and on an examination of private agents’ performance. Also, subsidiary semi-structured interviews allowed the observation of non-contractual variables.
机译:本研究使用多案例研究方法从交易成本经济学,激励理论和不完整合同理论评估理论命题。巴西的两个主要地区公民服务中心Poupatempo和Unidades de Atendimento Integrado(UAI)是基于一个不寻常的机会而选出的案例:两种不同的公私伙伴关系安排同时出现,适用于同一公众服务。自2007年以来,Poupatempo便通过外包建立合作伙伴关系来扩展其单位网络,而UAI已将巴西的法律框架用于公私合作伙伴关系来开发其服务。这项多案例研究是基于合同分析得出的,该合同分析确定了合伙企业的正式激励措施,并检查了私人代理人的表现。此外,子公司的半结构化访谈允许观察非合同变量。

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