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Do social media display correct conventional hotel ratings?

机译:社交媒体是否显示正确的常规酒店评分?

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This study investigates conventional ratings as they are presented on TripAdvisor. Conventional ratings are ratings, commonly using stars as a symbol, allocated by government or private bodies that work with hotel inspectors. The data from guest ratings on TripAdvisor was explored through two samples of hotels that were purposively selected based on the TripAdvisor rankings covering 11 international destinations. These data were compared to the ratings of the same hotels as they were retrieved from the databases of the conventional rating system bodies that were active in the respective destinations. Findings indicate that it is difficult to retrieve conventional rating system databases and that almost half of the conventional ratings displayed on TripAdvisor are incorrect. These findings suggest that contemporary marketing and tourism opportunities on TripAdvisor outweigh those presented by conventional hotel-rating systems.Deze studie onderzoekt de conventionele ‘ratings’ (hotel classificatie) zoals ze op TripAdvisor gepresenteerd staan. Conventionele ratings zijn waardebeoordelingen, vaak weergegeven met behulp van sterren, toegewezen door de overheid of particuliere organisaties welke werken met behulp van hotelinspecteurs. De gegevens van gastenbeoordelingen op TripAdvisor werden onderzocht door middel van twee samples met hotels die non-random werden geselecteerd op basis van de ranglijst van TripAdvisor met betrekking tot 11 internationale bestemmingen. Deze gegevens werden vergeleken met de ratings van dezelfde hotels, weergegeven in databases van de conventionele rating systeeminstanties welke actief zijn op de betreffende bestemmingen. De bevindingen wijzen erop dat het moeilijk is om conventionele rating systeem databases te achterhalen en dat bijna de helft van de conventionele ratings op TripAdvisor onjuist zijn. Deze bevindingen suggereren dat hedendaagse marketing en toeristische mogelijkheden op TripAdvisor overheersen over diegene welke worden gepresenteerd door conventioneel hotel rating systemen. 这项研究调查依据到到网(TripAdvisor)的评级标准。传统的等级评定,通常使用标志星,评级通常由政府或私人机构的酒 店核查人员进行。此排名数据由顾客在到到网(TripAdvisor)近两年的酒店评论中非随机挑选的11个国际目的地中得到。这 个数据将与同类酒店进行比较,因为这是传统评级机构从评级系统中按各自的目的地活跃性中检索评级。但是结果表明,由于 在到到网(TripAdvisor)的数据库中,几乎对传统的评级显示有一半左右是不正确的,因此评定依据很难从传统评级系统数 据库中得到。所以这些结果表明,当前到到网(TripAdvisor)的旅游业市场机遇已经超过了酒店评级系统带来的市场机遇。
机译:本研究调查了在TripAdvisor上提供的常规收视率。常规等级是通常由星级作为标志的等级,由与酒店检查员合作的政府或私人机构分配。通过根据在11个国际目的地的TripAdvisor排名中有目的地选择的两个酒店样本,探索了TripAdvisor的住客评分数据。这些数据与从在各个目的地活跃的常规评级系统机构的数据库中检索到的相同酒店的评级进行比较。结果表明,检索常规评分系统数据库很困难,并且TripAdvisor上显示的常规评分中几乎有一半是不正确的。这些发现表明,TripAdvisor上的当代营销和旅游机会超过了传统酒店评级系统所提供的机会。 Conventionele Ratings Zijn waardebeoordelingen,vaak weergegeven遇见了behulp van sterren,toegewezen door de partheuliere Organisations Overheided welke werken遇见了behulp van hotelinspecteurs。 De gegevens van Gastenbeoordelingen op TripAdvisor werden onderzocht door middel van twee遇见的酒店样本是非随机的werden geselecteerd op base van de ranglijst van TripAdvisor遇见了11个国际性的Bestemmingen。 Deze gegevens werden vergeleken在数据库中达到了de van dezelfde的酒店,在数据库中达到了weergegeven的等级。 De bevindingen wijzen erop dat het moeilijk是由会展评级系统数据库提供的,它由ach terhalen en en dat bijna de helft van de Conventionele评级和TripAdvisor评级。 Deze bevindingen市场营销和市场营销部负责人对有关genegene welke worden gepresenteerd door Conventioneel的酒店评级系统进行了全面审查。传统的等级评定,通常使用标志星,评级通常由政府或私人机构的酒店核查人员进行。此排名数据由顾客在到网(TripAdvisor)。 )近两年的酒店评论中非随机挑选的11个国际目的地中得到。这一个数据将与同类酒店进行比较,因为这是传统评级机构从评级系统中按各自的目的地活跃性中检索度。但是结果表明,由于在到网(TripAdvisor)的数据库中,几乎对传统的等级显示有一半左右是不正确的,因此估计依据很难从传统等级系统数据库中得到。所以这些结果表明,,当前到到网(TripAdvisor)的旅游业市场潜力已经超过了酒店评级系统带来的市场机会。

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