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A GEST?O DA INFORMA??O ARQUIVíSTICA NA IMPLEMENTA??O DE SISTEMAS DE QUALIDADE

机译:实施质量体系中的档案信息管理。

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In the current competitive scenery, the companies have started more and more adopting the principles and techniques on management for the quality as a way of continuously improving their administrative practices and, consequently, their products, in order to attract and to keep the customers. Within such context, the management of information appears to allow the control and the fast access to the relevant organizational information, providing, thus, the optimization of the processes and activities as well as a better making of decisions, contributing in a determinant way with the companies’ search for the excellence in their products. The present paper aims at verifying whether the organizations are already aware about the benefits offered by the informational management by introducing it during the processes of achievement and maintenance of the quality. The entities of the city of Santa Maria, attested by the Gaucho Program on Quality and Productivity (PGQP) in the years of 2005 and 2006, have been visited and they answered to a questionnaire with the objective of identifying their informational situation. In spite of the organizations being already aware about the importance of the management of information for quality, it is concluded to still occur without the acting of the information professionals – the archivists – and, therefore, without the adoption of the archivistic principles, methods, and instruments.
机译:在当前竞争激烈的形势下,公司开始越来越多地采用质量管理的原则和技术,以此作为不断改进其管理实践和产品的一种方式,以吸引和留住客户。在这种情况下,信息管理似乎可以控制和快速访问相关的组织信息,从而提供了流程和活动的优化以及更好的决策依据,从而为决策者做出了决定性的贡献。公司在产品中追求卓越。本文旨在通过在实现和维持质量的过程中引入信息管理来验证组织是否已经意识到信息管理所带来的好处。根据2005年和2006年高乔质量与生产力计划(PGQP)的证明,圣玛丽亚市的实体已经过访问,他们回答了一份调查表,目的是确定他们的信息状况。尽管各组织已经意识到信息管理对于质量的重要性,但结论是,如果没有信息专业人员(档案工作者)的参与,并且仍然没有采用档案原则,方法,和仪器。

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