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首页> 外文期刊>Proceedings of Singapore Healthcare >The role of patient navigators: Case studies in Singapore:
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The role of patient navigators: Case studies in Singapore:

机译:患者导航员的作用:新加坡的案例研究:

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In 2014, a patient navigator (PN) program was initiated in a healthcare cluster in Singapore. The program was set up to improve care coordination and facilitate continuity of care of patients. PNs are trained nurses who act as a clinical liaison between the patients, family, staff and the healthcare system to coordinate patients’ treatment plans and ensure continuity of care provision from the acute to the community setting. PNs care for patients with chronic diseases and their role includes resolving caregiver disputes, eliminating barriers to treatment, exploring financial assistance options, facilitating terminal discharge and providing end-of-life counseling. This article describes the activities performed by PNs in the acute care setting. The case studies demonstrate the depth and breadth of navigation activities and illustrate how hospital-based navigators help patients seek treatment earlier, access resources and receive care at the appropriate healthcare setting.
机译:2014年,在新加坡的医疗保健集群中启动了患者导航器(PN)计划。该计划旨在改善护理协调并促进患者护理的连续性。 PNs是经过培训的护士,他们是患者,家庭,员工和医疗保健系统之间的临床联络者,以协调患者的治疗计划并确保从急性到社区的医疗服务连续性。 PNs为慢性病患者提供护理,其作用包括解决护理人员纠纷,消除治疗障碍,探索经济援助方案,促进终末期出院并提供临终咨询。本文介绍了PN在急性护理环境中执行的活动。案例研究表明了导航活动的深度和广度,并说明了以医院为基础的导航员如何在适当的医疗环境下帮助患者及早寻求治疗,获得资源并获得护理。

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