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Key Success Factors for City Logistics from the Perspective of Various Groups of Stakeholders

机译：不同利益相关者群体视角下城市物流成功的关键因素

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摘要

The main aims of city logistics are sustainability, mobility and quality of life by implementing various activities. There are several projects all over the world related to urban passenger and freight transport which have been implemented with success. While some cities can easily improve passenger and freight transport, the others have difficulties in these areas. One of the many solutions available for resolving this problem is to carry out a thorough analysis of the organisation in order to identify its strategic potential in the field of city logistics by use of the key success factors. The main purpose of this paper is the identification of key success factors for city logistics and their importance from the perspective of various groups of stakeholders on the basis of the authorial SLIM-PREF model. In the paper the survey results have been presented, conducted with the use of the Delphi method among experts from all over the world. The results show that the list of key success factors for city logistics should be different for various stakeholders in terms of their different expectations.
机译：通过开展各种活动，城市物流的主要目标是可持续性，机动性和生活质量。世界各地有许多与城市客运和货运有关的项目已经成功实施。虽然有些城市可以轻松改善客运和货运，但其他城市在这些地区却遇到困难。解决此问题的众多解决方案之一是对组织进行彻底的分析，以便利用关键的成功因素来确定其在城市物流领域的战略潜力。本文的主要目的是在授权的SLIM-PREF模型的基础上，从各利益相关方群体的角度确定城市物流的关键成功因素及其重要性。在本文中，已经提出了调查结果，该调查结果是使用Delphi方法在来自世界各地的专家中进行的。结果表明，对于不同的利益相关者来说，城市物流成功的关键因素清单应该有所不同，因为他们的期望值不同。

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