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首页> 外文期刊>Journal of Education and Practice >Contributions of Self-Efficacy and Problem Solving Skills on Secretaries’ Job Performance in Ogun State Public Service, Nigeria
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Contributions of Self-Efficacy and Problem Solving Skills on Secretaries’ Job Performance in Ogun State Public Service, Nigeria

机译：尼日利亚奥贡州公共服务局局长的自我效能和解决问题技巧对秘书工作绩效的贡献

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This study is aimed at determining the contributions of self-efficacy and problem solving skills to the job performance of secretaries. The study also ascertained the relationship among self-efficacy, problem solving skills and job performance of the Secretaries. The study employed the descriptive research design. Ten (10) Secretaries were selected from thirty (30) government parastatals through simple random sampling techniques. Out of the 300 questionnaires distributed only 294 were returned. Three sets of instruments were used in collecting data, they are: General Perceived Self-Efficacy Scale (GPSS), Problem Solving Inventory (PSI) and Annual Performance Evaluation Report (APER) Form. The data collected were analyzed using Pearson Product Moment Correlation (PPMC), Multiple Regression, and Analysis of Variance (ANOVA). The result obtained indicated that the predictor variables (self-efficacy and problem solving skills) accounted for 61.1% of the variance in the job performance of Secretaries in the public service of Ogun State which implies that there is a significant combined contribution of self-efficacy and problem solving skills in the prediction of job performance of Secretaries in the public service of Ogun State. Also, there are significant and positive relationship among self-efficacy, problem solving skills and job performance. The findings were discussed and it was recommended among others that there should be provision for in-service training for Secretaries in the public service which is expected to bring about improvement of their self-efficacy and problem solving skills.
机译：这项研究旨在确定自我效能感和解决问题的能力对秘书工作绩效的贡献。该研究还确定了秘书的自我效能感，解决问题的能力与工作绩效之间的关系。该研究采用了描述性研究设计。通过简单的随机抽样技术从三十（30）个政府半国营公司中选出十（10）个秘书。在分发的300份问卷中，只有294份被退回。收集数据使用了三套工具，它们是：总体自我效能感量表（GPSS），问题解决清单（PSI）和年度绩效评估报告（APER）表格。使用Pearson乘积矩相关性（PPMC），多元回归和方差分析（ANOVA）分析收集的数据。结果表明，预测变量（自我效能感和解决问题的能力）占奥贡州公务员秘书工作绩效差异的61.1％，这意味着自我效能感的显着综合贡献以及在奥贡州公共服务部门秘书的工作表现预测中解决问题的技能。而且，自我效能，解决问题的能力和工作绩效之间存在显着而积极的关系。对结果进行了讨论，并建议在公共服务中为秘书提供在职培训，以期提高秘书的自我效能和解决问题的能力。

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