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Tourist destinations positioning: From indexes to managerial implications

机译:旅游目的地定位:从指标到管理意义

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Despite the numerous attempts to define Tourist Destination Attractiveness (TDA) and Governance (TDG), there are no identified contributions concerning the analysis of these elements in a systemic way. This paper creates a TDA-TDG matrix able to map destinations on the basis of these dimensions, in order to draw development strategies. Drivers of TDA and TDG are chosen by means of literature and validated by 15 tourism stakeholders. TDA index is got throughout Delphi method while TDG index throughout an adaptation of the SERVPERF questionnaire. The paper results in a mapping of tourist destinations that allows tourist managers to draw paths of development.
机译:尽管为定义旅游目的地吸引力(TDA)和治理(TDG)进行了许多尝试,但仍没有系统地分析这些要素的明确贡献。本文创建了一个TDA-TDG矩阵,该矩阵能够在这些维度的基础上映射目的地,以制定发展策略。通过文献选择了TDA和TDG的驱动程序,并由15个旅游利益相关方进行了验证。 TDA指数是整个Delphi方法获得的,而TDG指数是整个SERVPERF问卷的改编。本文得出了旅游目的地的地图,使旅游管理者可以绘制发展路径。

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