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Assessment of Farabi Eye Hospital of Tehran University of Medical Sciences on quality improvement and patient safety based on Joint Commission International Accreditation standards

机译:根据联合委员会国际认可标准对德黑兰医科大学法拉比眼科医院的质量改善和患者安全进行评估

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Introduction: Quality improvement and patient safety are two of the most important aspects of healthcare delivery systems, which are consistently considered by hospitals. Quality and safety in hospitals can be promoted through accreditation, which constantly emphasizes on improving quality of care, patient safety, and care providers’ knowledge. This study aimed to evaluate quality of care and safety of patients in Farabi Eye Hospital using Joint Commission International (JCI) standards, which is known as the world's most complete accreditation program. Materials and Methods:This descriptive, analytical study was carried out in Farabi Hospital, Tehran, Iran, 2014. The data collection tool was the translated version of JCI checklist the validity of which was confirmed by a panel of Iranian experts. Afterwards, the researchers completed the checklist by interviews with the respective hospital authorities and investigating documentation?in each department. To analyze the data Spearman’s correlation coefficient and Mann-Whitney U tests were run using SPSS Version 16. Results: The highest rate of compliance with JCI standards was 91.1%. The lowest rate pertained to management attention to patients’ demographic information. In general, Farabi Eye Hospital had a relatively favorable level compliance with of JCI standards. Conclusion: Our findings demonstrated that Farabi Eye Hospital has a relatively satisfactory status in terms of improving quality of care and patient safety. Discontinued policies, inadequate documentation, and absence of comprehensive training programs were the most important shortcomings of the hospital.
机译:简介:质量改善和患者安全是医疗保健提供系统最重要的两个方面,医院一直在考虑这些方面。可以通过认证来提高医院的质量和安全性,该认证不断强调提高护理质量,患者安全和护理提供者的知识。这项研究旨在使用国际联合委员会(JCI)标准评估法拉比眼科医院患者的护理质量和安全性,该标准被称为世界上最完整的认证计划。材料和方法:该描述性分析研究于2014年在伊朗德黑兰的Farabi医院进行。数据收集工具是JCI清单的翻译版本,其有效性已得到伊朗专家小组的确认。之后,研究人员通过与各个医院主管部门的访谈和调查文件来完成清单。为了分析数据,使用SPSS 16版运行了Spearman的相关系数和Mann-Whitney U测试。结果:符合JCI标准的最高比率为91.1%。最低的发生率与管理层对患者的人口统计信息的关注有关。总体而言,法拉比眼科医院具有JCI标准的相对令人满意的级别合规性。结论:我们的发现表明,法拉比眼科医院在改善护理质量和患者安全方面具有相对令人满意的地位。政策的中断,文件不足以及缺乏全面的培训计划是医院的最主要缺点。

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