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首页> 外文期刊>Journal of Theoretical and Applied Information Technology >AUTO-MEASURING USABILITY METHOD BASED ON RUNTIME USER?S BEHAVIOR: CASE STUDY FOR GOVERNMENTAL WEB-BASED INFORMATION SYSTEMS
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AUTO-MEASURING USABILITY METHOD BASED ON RUNTIME USER?S BEHAVIOR: CASE STUDY FOR GOVERNMENTAL WEB-BASED INFORMATION SYSTEMS

机译:基于运行时用户行为的自动测量可用性方法:基于政府Web信息系统的案例研究

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摘要

Usability testing is a key process in quality assurance of information systems. The traditional usability testing is based on questionnaire techniques which are expensive, time-consuming, and complete by human evaluators including end users opinion, relatively, any evaluation done by human is subjective and expensive. There are no standard usability values that match with all users, hence conduct usability evaluation for each project is recommended. The previous two facts are providing motivation for developing auto-measuring usability method based on runtime user?s behavior. The proposed method is developed based on six metrics extracted from literature. Two software applications represent governmental web-based information system have developed and the six metrics are embedded in these two applications. An experiment has been conducted by using these two software applications. The results are analyzed by statistical methods; and the results prove the practicality and applicability of the proposed method.
机译:可用性测试是信息系统质量保证中的关键过程。传统的可用性测试基于调查表技术,该技术昂贵,耗时且由包括最终用户意见在内的人工评估人员完成,相对而言,人工进行的任何评估都是主观且昂贵的。没有适合所有用户的标准可用性值,因此建议对每个项目进行可用性评估。前两个事实为开发基于运行时用户行为的自动测量可用性方法提供了动力。所提出的方法是根据从文献中提取的六个指标开发的。代表开发了两个基于政府基于Web的信息系统的软件应用程序,六个度量标准已嵌入这两个应用程序中。使用这两个软件应用程序进行了实验。通过统计方法分析结果;结果证明了该方法的实用性和适用性。

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