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首页> 外文期刊>Procedia - Social and Behavioral Sciences >Implementation of Self-assessment Evaluation for Total Quality Management: A Case Study of Wholesale Sectors
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Implementation of Self-assessment Evaluation for Total Quality Management: A Case Study of Wholesale Sectors

机译：全面质量管理自我评估评估的实施：以批发部门为例

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A competitive strategy in wholesale sector especially in traditional trading business is very important task for sustainable business. Weaknesses of traditional wholesale sector compose of experience based business without new technology, lack of knowledge/knowhow transferring, and independent management without cluster group. The study involves shop owners as respondents and uses Total Quality Management (TQM) checklist, observational study and interview for data gathering. From the results, the researchers found that there is a big gap between traditional trade and modern trade. Also, continuous improvement, breakthrough and standardization using total quality management (TQM) play a key role as impact procedure to increase competitiveness in this sector to modern trade. The overall improvement in traditional wholesale sector based on government activities were activated and strongly improved the score in each criterion. In addition, TQM in four models of traditional wholesale sectors including Kaitsin (KK), Leng Seng (LS), Samorn Paiboon (SMP) and Khay Chuan (KC) were input using workshop, on the job training, self assessment evaluation, implementation and standardization.
机译：批发部门尤其是传统贸易业务中的竞争战略对于可持续业务非常重要。传统批发行业的弱点在于没有新技术的经验型企业，缺乏知识/诀窍的转移以及没有集群集团的独立管理。该研究以商店所有者为调查对象，并使用全面质量管理（TQM）清单，观察性研究和访谈来收集数据。研究人员从结果中发现，传统贸易与现代贸易之间存在很大差距。此外，使用全面质量管理（TQM）进行的持续改进，突破和标准化在提高该部门对现代贸易的竞争力方面起着至关重要的作用。激活了基于政府活动的传统批发行业的整体改善，并大大提高了每个标准的得分。此外，还通过研讨会向传统批发行业的四种模式的全面质量管理（TQM）进行了输入，其中包括Kaitsin（KK），Leng Seng（LS），Samorn Paiboon（SMP）和Khay Chuan（KC）。标准化。

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