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Prioritizing Paperwork Over Patient Care: Why Can't We Do Both?

机译:优先考虑患者护理的文书工作:为什么我们不能做两者?

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Much of a physician's day is spent maintaining the patient health record.1–6 Not only has this negatively impacted job satisfaction for residents and attending physicians,7,8 but it also may be significantly reducing available time for patient care and negatively impacting patient outcomes.9,10 In a 2013 poll, 92% of residents reported that clinical documentation obligations are excessive, and 73% of residents reported compromises in patient care by these requirements.11 Among internal medicine residents surveyed in 2006, two-thirds reported spending more than 4?hours daily on documentation, while only one-third recounted spending this amount of time with patients themselves.1 For every 3?minutes spent face-to-face with a patient, 1?minute is needed for clerical tasks, with charting comprising the brunt of this work.3,12–14 These data are corroborated by a meta-analysis from 2010 that reported only 23% of a hospitalist's time is spent directly interacting with patients.15 One would think that advances in technology16 might reduce time committed to clinical documentation due to streamlining of data through an electronic health record (EHR); however, residents and attending physicians may be spending up to 3 times longer with the EHR than when they were using paper charting.17,18 The purpose of this perspective is to review the utility of the current practice of clinical documentation in US hospitals, assess areas of weakness, and discuss potential avenues for improvement.;Benefits and Weaknesses of Clinical Documentation Specific degrees of documentation are required by “Meaningful Use” regulations and act as incentives for physician compensation.19,20 It may seem obvious that the current health record has been developed to improve the quality of patient care, and it achieves this through various objectives. Only 2 of the major objectives of the documentation process are reviewed here as examples: (1) the improvement of interprovider communication, and (2) the prevention of medical error. These objectives were selected because they are 2 of the most commonly cited goals for medical data capture,21–23 and they also are high-priority targets for quality improvement, since the outcomes achieved can be quantitatively measured. Improvement of Interprovider Communication Anecdotally, medical documentation not only centralizes access to critical medical data, but also serves as a useful tool for information handoff during transitions of care. Unfortunately, whether due to constraints of having to rigorously and repeatedly document medical information or because of laxity, US providers are still not documenting clinical data accurately—thereby decreasing the utility of information being transferred.24,25 With increasing volumes of paperwork and redundancy in data capture, resident and staff physicians are also less likely to review clinical documents in their entirety,26,27 thereby increasing the risk of negligent behavior. Data are frequently automated via templates, which carries significant risk of inaccurate reporting due to falsely negative examination findings.28 Or worse, with the advent of the EHR, information can effortlessly be copied from prior charts, which could thereby perpetuate inaccurate data.29,30 According to a report of 167?000 Veterans Health Administration records, as many as 1 in 4 charts contain copied/pasted examination data, with medical students, interns, and residents responsible for the majority of these copied data.31;Targets for Intervention In order to optimize interprovider communication of health record data, efforts should be made to increase both the utility and accuracy of the data being communicated. While data utility is more of a subjective perception (eg, including echocardiographic data in a discharge summary that may not be particularly useful for the patient's dermatologist), accuracy is measurable and can therefore be targeted. The automation of data capture and documentation (eg, linking la
机译:医生的一天的大部分都花了维护患者健康记录.1-6不仅对居民和主治医生的对居民的对比工作产生了负面影响,而且它也可能大大减少患者护理和对患者结果的可用时间。 .9,10在2013年的投票中,92%的居民报告说,临床文件义务过度,73%的居民通过这些要求报告了患者护理的妥协.11在2006年调查的内科居民中,三分之二报道了三分之二的花费每天在文件上每天4个小时,而只有三分之一的叙述与患者本身的时间花费每次花费每3分钟,每3分钟与患者面对面花费1次,职员任务需要1?分钟,图表包括这项工作的命运.112-14这些数据通过2010年的Meta分析证实了,报告仅23%的医院时间与患者直接互动.1 NK技术16的进步可能会降低致力于临床文档的时间,因为通过电子健康记录(EHR)简化了数据;然而,居民和主治医生可能与EHR一起花费3倍,而不是使用纸张图表.17,18这个角度的目的是审查美国医院目前临床文件实践的效用,评估弱势领域,讨论潜在的改进途径。;临床文件的效益和弱点特定程度的文档是“有意义的使用”条例,并作为医生补偿的激励措施.19,20这似乎显而易见的是当前的健康记录已开发出来以提高患者护理的质量,并通过各种目标实现这一目标。此处仅审查文档进程的主要目标仅为示例:(1)改进迁移沟通,(2)预防医疗误差。选择这些目标是因为它们是医疗数据捕获的最常用目标中的2个,21-23,它们也是高优先级的质量改进目标,因为可以定量测量所实现的结果。通过透明地改善剧竞争通信,医疗文档不仅可以集中进入关键医疗数据,而且还是在护理过渡期间作为信息切换的有用工具。遗憾的是,是否因为必须严格和重复记录医疗信息或因疏松而且,美国提供商仍未准确地记录临床数据 - 从而降低传输信息的效用.24,25增加了文书工作的增加和冗余。数据捕获,居民和员工医生也不太可能在整体,26,27中审查临床文件,从而提高了疏忽行为的风险。数据经常通过模板自动化,这是由于错误的负面检查结果引起的不准确报告的风险.28或更差,随着EHR的出现,信息可以从事图表中努力复制,从而可以使数据不准确.29, 30根据一份167 000退伍军人卫生管理记录的报告,4个图表中的数量多达1个,其中包含复制/粘贴的考试数据,与负责这些复制数据的大多数的医学生,实习生和居民.31;介入的目标为了优化健康记录数据的迭代通信,应努力提高正在传达的数据的实用性和准确性。虽然数据实用性更多的是主观感知(例如,在放电摘要中,包括对患者的皮肤科医师可能不特别有用的放电摘要中的超声心动图数据,但是可以测量可测量的并且因此可以针对性。数据捕获和文档的自动化(例如,链接La

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