Optimal planning of service quality and customer relationship management crm the banking system using topsis(Case Study: Export Bank of Mazandaran)

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Optimal planning of service quality and customer relationship management crm the banking system using topsis(Case Study: Export Bank of Mazandaran)

机译：服务质量和客户关系管理CRM使用TOPSIS的银行系统的最佳规划（案例研究：Mazandaran的出口银行）

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《Advances in Environmental Biology》 |2013年第10期|共9页
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Optimal planning of service quality and customer relationship management crm the banking system using topsis(Case Study: Export Bank of Mazandaran)

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