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Toward Better Utilization of E-Government Platforms in Light of Logistics

机译：根据物流更好地利用电子政务平台

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The transformation of e-government in Saudi Arabia is one of the biggest challenges in the IT-related field. E-government services aim to establish a relationship between government and citizens or other governments using information technology. This study will investigate the unused e-government platforms, reasons behind this problem and we will discuss many factors and models that can encourage end-user to use these platforms. This study aims to investigate the reasons behind the difficulty to handle sudden digital transformation and to measure citizens’ level of awareness and guide them to Saudi Arabia's 2030 visions. The Activity Theory framework is used to guide the survey creation and to ground the study scientifically. Thus, the survey technique has been used for data collection. Based on 87 responses and the literature reviews the outcome of this study is an integrated model that clarifies the factors that can affect e-Government platform utilization in light of logistics. The proposed model focuses on the development of the Saudi e-government platform based on information logistics. However, in this study, we faced several limitations, thus, for future research, we recommend expanding the sample size to cover different countries and cultures. Replicating this research in different countries could yield generalizability of the study findings. Other factors can be added to this model based on the environment and context of other countries.
机译：沙特阿拉伯的电子政务转型是IT相关领域最大的挑战之一。电子政务服务旨在利用信息技术建立政府和公民或其他政府之间的关系。本研究将调查未使用的电子政务平台，原因在此问题背后，我们将讨论许多可以鼓励最终用户使用这些平台的因素和模型。本研究旨在调查难以处理突然数字转型的原因，并衡量公民的意识水平并指导沙特阿拉伯的2030年愿景。活动理论框架用于指导调查创建并科学地完成研究。因此，调查技术已被用于数据收集。基于87个响应和文献综述本研究的结果是一项综合模型，阐明了根据物流鉴定对电子政务平台利用的因素。拟议的模式侧重于基于信息物流的沙特电子政务平台的发展。然而，在这项研究中，我们面临了几个限制，因此，对于未来的研究，我们建议扩大示例规模以涵盖不同的国家和文化。在不同国家复制这项研究可能会产生研究结果的概括性。根据其他国家的环境和背景，可以将其他因素添加到该模型中。

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