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An Analysis of Total Quality Management (TQM) within the Thai Auto Parts Sector

机译：泰国汽车零部件部门的全质量管理（TQM）分析

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The study intended to investigate the factors that affect the total quality management (TQM) process in the 1,800 firm Thai auto parts industry. Automotive parts export shipments from Thailand are ranked 13th globally and are destined for over 100 countries, with Thailand’s combined automotive industry representing 12% of GDP. Therefore, with the authors understanding the importance of this economic sector, a research tool was developed, which contained a five-level scale to investigate 455 auto parts managers, executives, and owners’ opinions. Topics surveyed included the respondents’ opinions on the effects of knowledge management (KNG), product quality (QLY), strategic planning (STY), and technology and innovation (TIN) on the Thai auto part industry TQM process. The study’s eight hypotheses made use LISREL 9.1 software to analyze the final structural equation model (SEM). Results showed that all the model's variables had a positive influence on TQM, which can be combined to explain the variance of the factors affecting TQM (R 2 ) by 78%. Additionally, the variables affecting TQM ranked in importance were STY, KNG, QLY, and TIN. Disruptive change has also arrived within the automotive sector, as Industry 4.0 technologies, the Internet of Things (IoT), and artificial intelligence (AI) are being used in the development of a new generation of autonomous and electric vehicles (EVs), making many current manufacturers' technologies and processes obsolete. Therefore, management and vendors must embrace these changes for their survival. The study's results highlight the necessity for international firms to embrace innovation and technological change to retain a competitive advantage or even their survival. Governments and educational institutions must also go the ‘extra mile' to support their domestic automotive and auto parts sectors.
机译：该研究旨在调查影响1,800家公司泰国汽车零部件行业的质量管理（TQM）过程的因素。汽车零部件出口泰国的出口货物在全球范围内排名第13，并注定了100多个国家，泰国综合汽车行业占GDP的12％。因此，随着作者了解这一经济部门的重要性，开发了一个研究工具，其中包含了五级规模来调查455家汽车零部件经理，高管和业主的意见。调查的主题包括受访者对知识管理（KNG），产品质量（QLY），战略规划（Sty）和技术和创新（锡）对泰国汽车部门行业TQM过程的影响的看法。该研究的八个假设使Lisrel 9.1软件分析了最终结构方程模型（SEM）。结果表明，所有模型的变量对TQM产生了积极影响，这可以组合以解释影响TQM（R 2）的因素的方差78％。此外，影响TQM的变量在重要性中排名为STY，KNG，QLY和TIN。破坏性的变化也达到了汽车领域，作为行业4.0技术，事物互联网（物联网）和人工智能（AI）正在开发新一代的自主和电动车（EVS），制作许多现有制造商的技术和流程过时。因此，管理层和供应商必须拥抱这些变化以获得他们的生存。该研究结果突出了国际公司拥抱创新和技术变革的必要性，以保留竞争优势甚至其生存。各国政府和教育机构也必须达到“额外的英里”来支持他们的国内汽车和汽车零部件部门。

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