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Design for Product Service Supportability (DfPSS) Approach: A State of the Art to Foster Product Service System (PSS) Design

机译:产品服务支持性(DFPS)方法:培养产品服务系统(PSS)设计的艺术状态

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Product-Service System lifecycle is characterized by several phases from the initial concept to the final disposal. However, as for conventional products, the profit generation and the market success of PSSs critically depend on the decisions taken during the initial lifecycle stages, when PSSs are conceptualized, designed, developed and engineered. These are hence the phases deserving more attention in order to manage the intrinsic complexity of such systems, taking it in account during the entire PSS life cycle design phase. According to this, one of the main gaps detected in the PSS design process is the lack of methods able to support the early integration of service features during the product design. In this specific context DfX approaches, where X= x-bility stands for enhancing products design considering at the same time service features to be embedded on it (x) according to certain performance measures (-bility), are supposed to significantly contribute. The Serviceability point of view appears to be a critical aspect of the design of product-oriented PSS that has not been improving yet: significant enhancement in this products’ characteristic will only occur if some changes will arise in the way they are designed. Indeed companies still need guidelines able to enhance the PSS design process in a more systematic way. On this basis, due to the main gap of integrating service features in the product design process, the paper presents and defines DfX approaches enlightening, among the several target properties they have been called to improve so far, the most suitable DfX streams detected to solve the reported PSS design issue and to define Design for Product Service Supportability (DfPSS).
机译:产品 - 服务系统生命周期的特点是从最初概念到最终处置的几个阶段。然而,对于传统产品,PSS的利润和市场成功尺寸依赖于初始生命周期阶段所采取的决定,当PSSS概念化,设计,开发和设计时。因此,这些阶段应该更加关注,以便在整个PSS生命周期设计阶段考虑到这种系统的内在复杂性。据此,PSS设计过程中检测到的主要间隙之一是缺乏能够在产品设计期间支持服务特征的早期集成的方法。在这种特定的上下文中,DFX方法,其中x = X-Bility用于提升产品设计,考虑到根据某些性能测量(X)的相同时间服务功能,应根据某些性能测量(X),应该显着贡献。可维护性的观点似乎是未经改进的产品导向PSS设计的关键方面:如果在设计的方式发生一些变化,才会出现显着的增强。事实上,公司仍然需要指南能够以更系统的方式增强PSS设计过程。在此基础上,由于在产品设计过程中集成了服务特征的主要差距,纸张提供并定义了启示的DFX方法,其中几个目标属性到目前为止,他们检测到的最合适的DFX流。报告的PSS设计问题和定义了产品服务支持性的设计(DFPS)。

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