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On the Development of Knowledge Management Services for Collaborative Decision Making

机译：论合作决策知识管理服务的发展

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—Admitting that the quality of a decision depends on the quality of the knowledge used to make it, it is argued that the enhancement of the decision making efficiency and effectiveness is strongly related to the appropriate exploitation of all possible organizational knowledge resources. On the other hand, software is perceived as an encapsulation of knowledge. Especially software tools offering Knowledge Management can become substantial organizational artifacts. Developing such tools should be in absolute compliance with the organizational practices so as to be easily integrated with and augment every day activities. Towards this end, this paper presents a multidisciplinary approach for developing knowledge management services for the capturing the organizational knowledge in order to augment teamwork in terms of knowledge elicitation, sharing and construction, thus enhancing decision making quality. Based on a properly defined ontology model, our approach is supported by a web-based tool that serves as a forum of reciprocal knowledge exchange, conveyed through structured argumentative discourses, the ultimate aim being to support the related decision making process.
机译：- 一种决定的质量取决于所用知识的质量取决于所用知识的质量，有人认为，决策效率和有效性的提高与对所有可能的组织知识资源的适当利用有关。另一方面，软件被认为是知识的封装。特别是提供知识管理的软件工具可以成为大量的组织工件。开发此类工具应绝对遵守组织实践，以便轻松地与每一天活动集成和增强。为此，本文提出了一种多学科方法，用于制定捕获组织知识的知识管理服务，以便在知识挑战，共享和建设方面增加团队合作，从而提高决策质量。基于适当定义的本体模型，我们的方法是由基于网络的工具支持，作为互惠知识交换的论坛，通过结构性辩论言论传达，最终目标是支持相关决策过程。

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