This research aims to develop a "Conceptual Framework for Smart Homecare” that emphasizes to optimize the homecare processes in terms of quality and cost efficiency. It proposes best-of-breed process using the organisational and technological ecosystem. The existing eco-systems of the health management devices available in the market have limitations especially the architecture lacks the organizational view of the overall processes. The conceptual model is proposed through incorporating an i* model into the early phase of requirements engineering. It has been argued that such notations help answer questions such as what goals exist; how key actors depend on each other and what alternatives must be considered. The frameworks also suggest required process with associated actors, along with its dependencies and goals. In this paper, we took the opportunity to begin research on the discovery, documentation and modelling of existing and future processes in Smart Homecare that can potentially guide organisations wishing to offer these services.
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