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The nature of work-related problems: messy, co-produced and wicked

机译:与工作有关的问题的性质:凌乱,共同制作和邪恶

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Purpose Work-based research is the applied form of work-based learning (WBL) and has been described as the systematic and methodical process of investigating work-related “problems”.Such problems can either be associated with specific workplaces and domains of practice or may more broadly be described as practical, social or real-world in nature.However, the specific characteristics of work-related problems for organisations and society have yet to be explained, and inadequate problem definition, multiple and competing goals, and lack of agreement on cause-effect relationships have hampered understanding.The purpose of this paper is to examine the nature of work-related problems and provides examples from real-world contexts in Australia. Design/methodology/approach The paper provides models and examples of standard and non-standard work-related problems based on prior research and current practice. Findings Research paradigms view work-related problems as either definable and solvable or ill-defined, complex, difficult to describe and not easily rectified.The former view is concerned with “high ground problems” associated with traditional research methods; the latter with “lowland, messy, confusing problems” more frequently associated with the social sciences.Irrespective of orientation and definition, work-related problems have one thing in common: they are typically messy, constantly changing and complex, and many are co-produced and wicked. Originality/value Despite difficulties with identifying and isolating the various types of work-related problem, the paper establishes the importance of doing so for the practitioner.The definition and examination of work-related problems contribute to an evolving formulation of WBL and its application to private organisations, government agencies and work more generally.
机译:目的的工作研究是基于工作的学习(WBL)的应用形式,并且被描述为调查与工作相关的“问题”的系统和有条学过程.SUCH问题可以与实践的特定工作场所和域名相关联可以更广泛地描述为实际,社会或现实世界。然而,尚未解释组织和社会的有关问题的具体特征,并且不足的问题定义,多重和竞争目标,缺乏协议关于造成关系的影响受到了阻碍的理解。本文的目的是审查与工作有关的问题的性质,并提供澳大利亚现实世界背景的例子。设计/方法/方法本文提供了基于现有研究和当前实践的标准和非标准工作相关问题的模型和示例。调查结果研究范式视角视图与可定定的和可解决或不可溶解的,复杂,复杂,难以描述,并且不容易整理。前视图涉及与传统研究方法相关的“高地问题”;后者与“低地,凌乱,令人困惑的问题”更频繁地与社会科学相关。定位和定义的错误,有关的问题有一个共同点:它们通常是凌乱的,不断变化和复杂,很多人都是共同的生产和邪恶。原创性/值尽管识别和隔离各种类型的与工作相关问题难以困难,但该论文规范了从业者这样做的重要性。对工作有关的问题的定义和审查有助于改善WBL的制定及其申请私人组织,政府机构和工作更加努力。

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