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Safety differently: A case study in an Aviation Maintenance-Repair-Overhaul facility

机译：安全性不同：航空维护 - 维修大修设施的案例研究

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You This paper presents the findings from a ‘Safety Differently’ (SD) case study in aviation, and specifically in a maintenance, repair and overhaul (MRO) organisation in Southeast Asia. The goal of the case study was to apply a new method of safety intervention that is part of the Safety Differently toolkit and utilises a bottom-up approach. This research tested the extent to which these interventions could be embedded into a continuous improvement program in a highly controlled environment, namely an Aviation MRO. The interventions (called micro-experiments, ME) are considered as a flexible tool, which allows testing of process improvements in a safe to fail way, empowering the lower levels of the organisation, challenging safety related issues and revealing key areas in need of transformation. The ideas for the interventions considered in the case study were retrieved from interviews conducted with 50 mechanics, and include issues to address aviation safety and occupational health as well as quality. We elected to include all three categories in this study as the ME approach is applicable to all of these. This MRO case study showcases the benefits and limitations of the ME in aviation, revealing the conditions under which it may become useful. Future studies should further explore the role of complex and heavily controlled industries in similar bottom up approaches, so that interventions can become part of a continuous improvement plan.
机译：您本文介绍了“安全不同”（SD）案例研究的调查结果，以及在东南亚的维护，维修和大修（MRO）组织中。案例研究的目标是应用一种新的安全干预方法，该方法是安全的一部分不同的工具包，并利用自下而上的方法。这项研究测试了这些干预措施可以嵌入到高度控制的环境中持续改进计划的程度，即航空MRO。干预（称为微实验，ME）被认为是一种柔性工具，可以在安全的情况下测试过程改进，以使组织的较低水平强大，挑战安全相关问题并揭示需要转型的关键领域。在案例研究中考虑的干预措施被从50个机械师进行的面试中取出，并包括解决航空安全和职业健康以及质量的问题。 We elected to include all three categories in this study as the ME approach is applicable to all of these.此MRO案例研究展示了我在航空中的益处和限制，揭示了它可能变得有用的条件。未来的研究应该进一步探索复杂和严重控制行业在类似的自下而上的方法中的作用，因此干预措施可以成为持续改进计划的一部分。

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