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Trust in Management and Work Satisfaction as Predictor of Workplace Deviance in SMEs of Malaysia

机译:信任管理和工作满意度作为马来西亚中小企业工作场所偏差的预测因素

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Deviant workplace behavior has become a most costly phenomenon as it includes a wide range of negative acts performed by the employees to harm the organization and its members. The workplace is a forum where employees are seen behaving in different productive manners in order to achieve a common goal. In this research employee deviant has been conceptualized as destructive. While deviant behavior may be harmful, employee deviance can be constructive and functional as well. Employees who engage in constructive deviance, such as innovative behaviors, can provide organizations with necessary creativity. Past researchers have consistently found correlations between deviant behaviors and employees’ evaluations of the quality of their work environment. This study explains the impact of trust in management and work Satisfaction a predictor of workplace deviance. To analyze this preference, the questionnaires were distributed randomly to the employees from different industries in SMEs of Malaysia. From the 150 online questionnaires, 115 responses were received. The result of this study helps the managers and supervisors in monitoring the employees to find any dissatisfaction and precaution against unfairness among labors. This research gives an insight of the type of trust in organization that is salient for each construct and allows the management of organizations to take appropriate actions to improve conditions at the workplace and prevent deviance in the organization, the management must create environment that employee perceive enough care and support. Some organizations need to change the work environment and educate workers on how to adapt and cope better to the workplace. The scope of this study is more concerned about deviance in the workplace and most of the questionnaires were filled by employees of SMEs in Malaysia. The respondents include all employees who work in Malaysia. This research have several funding such as trust in management have positive effects on work Satisfaction and negative effect on workplace deviance, and work satisfaction performed as a mediating role to relationship between trust in management and workplace deviance.
机译:偏差工作场所行为已成为最昂贵的现象,因为它包括员工损害组织及其成员的广泛负面行为。工作场所是一个论坛,员工被视为不同的富有成效方式,以实现共同的目标。在这项研究中,员工偏离已被概念化为破坏性。虽然异常行为可能是有害的,但员工偏差也可以是建设性和功能性的。从事建设性偏差的员工,例如创新行为,可以为组织提供必要的创造力。过去的研究人员始终如一地发现了异常行为与员工对其工作环境质量的评价之间的相关性。本研究阐述了信任对管理和工作满意度的影响成为工作场所偏差的预测因素。为分析这一偏好,问卷随机分发给马来西亚中小企业的不同行业的员工。从150个在线问卷中,收到了115个响应。本研究的结果有助于管理者和监督员在监测员工中,以发现对劳动力不公平的任何不满和预防措施。该研究介绍了对每个构造的组织的信任类型,并允许组织管理组织采取适当的行动,以改善工作场所的条件,并防止在组织中的偏差,必须创造员工感知的环境关心和支持。有些组织需要改变工作环境,并教育工作人员如何更好地适应工作场所。本研究的范围更关注工作场所的偏差,大多数问卷由马来西亚中小企业的员工填补。受访者包括所有在马来西亚工作的员工。本研究有几项资金,如管理层的信任对工作满意度和对工作场所偏差的负面影响以及对管理层与工作场所偏差之间的关系的调解作用进行了积极影响。

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