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Analysis on Influencing Factors of Services Satisfaction with Family Doctors and Contract Signing----Take Hangzhou as an Example

机译:与家庭医生与合同签约服务满意度影响因素分析----杭州以杭州为例

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This research is financed by the 2019 Zhejiang University of Science and Technology extracurricular Science and Technology Innovation and Practice project; Science and Technology Innovation Activity Plan for Zhejiang province University Students in 2020 (Grant No.2020R415022);Innovation and Entrepreneurship Training Program for University Students of Zhejiang University of Science and Technology in 2020(Grant No.2020-CXCY033); National Innovation and Entrepreneurship Training Plan for College Students in 2020(Grant No.202011057033). Abstract Family doctors, as an important part of primary medical care, are the cornerstone for the full implementation of the Healthy China policy and the realization of health for all in 2030. In order to understand the current situation of family doctor service and contract signing in Hangzhou, on the basis of a questionnaire survey with residents in various districts of Hangzhou, the importance matrix was adopted to analyze the satisfaction of contracted residents, principal component analysis and binary logistic regression were used to explore the influencing factors of signing the contract, it has been found that the service level, medical guidance, derivative services and future development significantly influenced the residents' intention to sign contracts. According to the research and analysis, some suggestions have been proposed to further improve the family doctor policy.
机译:本研究由2019年浙江科技大学课外科技创新与实践项目提供资金; 2020年浙江省大学生科技创新活动计划(授予2010年第2020亿股); 2020年浙江科技大学大学生的创新与企业培训计划(授予2020 - CXCY033); 2020年大学生国家创新与企业培训计划(授予202011057033)。摘要家庭医生作为主要医疗保健的重要组成部分,是在2030年全面实施健康的中国政策和实现健康的基石。为了了解家庭医生服务和合同签署的现状杭州在杭州各区与居民的调查问卷调查的基础上,采用了重要性矩阵来分析居民的满意,主要成分分析和二元逻辑回归用于探索签署合同的影响因素已发现服务水平,医疗指导,衍生服务和未来发展显着影响居民的签署合同的意图。根据研究和分析,已经提出了一些建议,以进一步改善家庭医生政策。

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