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Examining Consumers’ Attitudes toward Gmarket Online Shopping

机译:检查消费者对GMarket网上购物的态度

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In this study, we examine the consumers attitudes toward Gmarket online shopping in Korea. We use a model to explain that consumers attitudes toward online shopping are influenced by psychological, personal, and technological characteristics. We hypothesize that three major behavioral beliefs; perceived trust (psychological), perceived benefits (personal), and perceived website quality (technological) influence consumers attitudes toward online shopping. A questionnaire was designed and administered by surveying the Gmarket online shoppers in Korea. A total of 338 valid responses were collected and Partial Least Squares (PLS) Structural Equation Modelling (SEM) was used for data analysis. The findings indicate that consumers online shopping attitudes are a function of perceived benefits, trust, and perceived website quality. We found that 57.9 percent of the variation in online shopping attitudes results from perceived benefits, trust, and perceived website quality. Trust was found to be the most important predictor of consumers online shopping attitudes. We offer academic and practical implications that are useful in designing e-marketing strategies for competing in the online shopping cyberspace market in Korea. We recommend for the replication of a similar model in other parts of the world like Uganda (Jumia), China (Taobao), Japan (Rakuten), and the United States of America (eBay).
机译:在这项研究中,我们将消费者对韩国的Gmarket网上购物态度进行态度。我们使用模型来解释,消费者对网上购物的态度受到心理,个人和技术特征的影响。我们假设三个主要的行为信仰;感知信任(心理),感知福利(个人),并感知网站质量(技术)影响消费者对网上购物的态度。通过调查韩国的GMarket在线购物者设计和管理调查问卷。收集总共338个有效响应,并且部分最小二乘(PLS)结构方程建模(SEM)用于数据分析。调查结果表明,消费者在线购物态度是感知利益,信任和察觉网站质量的函数。我们发现,在线购物态度的57.9%来自感知福利,信任和感知网站质量。发现信任是消费者在线购物态度最重要的预测因子。我们提供学术和实际影响,可用于设计韩国在线购物网络空间市场的竞争策略。我们建议在乌干达(Jumia),中国(淘宝),日本(Rakuten)和美利坚合众国(易趣)等世界其他地区复制类似模型的复制。

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