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首页> 外文期刊>Journal of the Science of Design >THE STUDY ON THE INFORMATION ARCHITECTURE FOR THE FUTURE AIRPORT INFORMATION SYSTEM
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THE STUDY ON THE INFORMATION ARCHITECTURE FOR THE FUTURE AIRPORT INFORMATION SYSTEM

机译:未来机场信息系统信息架构研究

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The purposes of this study were to explore the information needs of the passengers according to the stages of traveling and places at airports and to propose a model for the information system development at airports in the future in Thailand. The participants were passengers using Suvarnabhumi Airport and Don Muang Airport and experts who were in charge of the information systems at these two airports. In this study, interviews and an online questionnaire were employed. The results showed that the passengers needed real-time information (e.g., urgent notifications or flight delay) and advance notifications (e.g., traffic condition, check-in location, and congestion of users). This research also proposed the model for the development of information systems at airports in the future. The uniqueness of this model was including an information hub that would make all information sent by all stakeholders be connected, updated as real-time information, sent as advance notifications, and sent to each information channel and each passenger with appropriate time and places.
机译:本研究的目的是根据在机场旅行和地方的阶段探讨乘客的信息需求,并在泰国的未来的机场提供信息系统开发的模型。参与者是使用Suvarnabhumi机场和Don Muang机场和专家负责这两个机场的信息系统的乘客。在本研究中,采访和在线问卷受雇。结果表明,乘客需要实时信息(例如,紧急通知或飞行延误)和提前通知(例如,交通状况,登记地点和用户拥塞)。本研究还提出了未来机场信息系统的发展模式。该模型的唯一性包括一个信息集线博,可以将所有利益相关者发送的所有信息进行连接,以预先通知发送为实时信息,并将其发送到每个信息通道和每个乘客以及适当的时间和地点。

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