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Research on Comprehensive Evaluation of Service Quality of Distribution Network Construction Unit Based on Analytic Hierarchy Process

机译:基于分析层次过程的分销网络建设单位服务质量综合评价研究

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The service quality level of the construction unit plays an important role in improving the construction quality of the distribution network and the operating efficiency of the power grid enterprises. Therefore, this article combines the characteristics of the construction process management of the distribution network, aims to improve the service quality level of the construction unit, and combines the relevant system requirements of the power grid enterprise and the construction standardization management norms to construct a scientific and reasonable evaluation index system for the service quality level of the construction unit; The analytic hierarchy process determines the index weights and evaluation methods, and provides technical guidance and reference for the power grid enterprises to reasonably carry out the service quality evaluation of the construction unit.
机译:建筑单位的服务质量水平在提高分销网络的施工质量和电网企业的运行效率方面发挥着重要作用。 因此,本文结合了分销网络的施工过程管理的特点,旨在提高施工单元的服务质量水平,并结合电网企业的相关系统要求以及建设标准化管理规范构建科学 合理评价指标体系,用于建设单位的服务质量水平; 分析层次过程决定了索引权重和评估方法,并为电网企业提供了技术指导和参考,以合理地开展了建筑单位的服务质量评估。

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