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首页> 外文期刊>Brazilian Journal of Operations and Production Management >Identifying critical success factors for the implementation of enterprise resource planning systems in public educational institutions
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Identifying critical success factors for the implementation of enterprise resource planning systems in public educational institutions

机译：确定公共教育机构企业资源规划系统的关键成功因素

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摘要

The implementation of Enterprise Resource Planning (ERP) systems in Brazilian public educational institutions is considered critical and a time consuming process. Then this study aims to identify the Critical Success Factors (CSF) for the implementation of ERP systems in these organizations. A literature review, where 30 CSF used in scientific articles were identified, has been prepared. Based on found CSF, 20 were selected to compose a questionnaire constructed with the Likert scale and applied to 70 ERP systems specialists in educational institutions, in order to get the perception of the most CFS relevant during the pre-implementation, implementation and post-implementation phases. As a result of this field survey, a ranking of the degree classification "very important" for 20 CFS was drafted by percentage in the ERP lifecycle. This work intends to contribute with a comprehension in terms of what CFS needs to be observed during each phase of the ERP systems implementation in educational institutions.
机译：巴西公共教育机构的企业资源规划（ERP）制度的实施被认为是至关重要的，而且耗时的过程。然后本研究旨在确定在这些组织中实施ERP系统的关键成功因素（CSF）。已经制定了文献综述，其中鉴定了科学文章中使用的30个CSF。基于发现的CSF，选择了20个，以撰写由李克特规模构建的问卷，并应用于教育机构的70个ERP系统专家，以便在执行前，实施和实施情况下获得最相关的CFS相关的认识阶段。由于该实地调查，20个CFS的学位分类“非常重要”的排名在ERP生命周期中起草了百分比。这项工作旨在为在教育机构中ERP系统实施的每阶段都需要观察到CFS的理解。

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