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首页> 外文期刊>Frontiers in Psychology >Electronic Performance Monitoring in the Digital Workplace: Conceptualization, Review of Effects and Moderators, and Future Research Opportunities
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Electronic Performance Monitoring in the Digital Workplace: Conceptualization, Review of Effects and Moderators, and Future Research Opportunities

机译：数字工作场所的电子性能监测：概念化，效果和主持人审查，以及未来的研究机会

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摘要

The rise of digital and interconnected technology within the workplace, including programs that facilitate monitoring and surveillance of employees is unstoppable. The COVID-19-induced lockdowns and the resulting increase in home office adoption even increased this trend. Apart from major benefits that may come along with such information and communication technologies (e.g., productivity increases, better resource planning, and increased worker safety), they also enable comprehensive Electronic Performance Monitoring (EPM) which may also have negative effects (e.g., increased stress and a reduction in job satisfaction). This conceptual article investigates EPM to better understand the development, adoption, and impact of EPM systems in organizations. The EPM literature published since the 1980s constitutes the basis for this conceptual article. We present a framework which is intended to serve as foundation for future studies. Moreover, we reviewed more than three decades of empirical EPM research and identified six major outcomes that are influenced by the use of an EPM system, as well as a large number of moderator variables. Based on our conceptual analyses and the resulting insights, which also include privacy, ethical, and cultural considerations, we discuss future research opportunities where we also refer to design implications for EPM systems.
机译：工作场所内的数字和互联技术的兴起，包括促进监测和监测员工的程序是不可阻挡的。 Covid-19诱导的锁定和由此产生的家庭办公室采用增加甚至增加了这一趋势。除了这些信息和通信技术（例如生产力增加，资源规划和增加的工人安全增加）外，它们还可以实现综合电子性能监测（EPM），这也可能产生负面影响（例如，增加压力和减少工作满意度）。这篇概念文章调查了EPM，以更好地了解EPM系统在组织中的开发，采用和影响。自20世纪80年代以来发表的EPM文献构成了这篇概念文章的基础。我们提出了一个框架，旨在作为未来研究的基础。此外，我们审查了超过三十年的经验EPM研究，并确定了六个主要结果，这些结果受到EPM系统的影响，以及大量的主持人变量。根据我们的概念分析和所产生的见解，其中还包括隐私，道德和文化考虑，我们讨论了未来的研究机会，我们还指的是对EPM系统的设计影响。

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