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首页> 外文期刊>Research on Humanities and Social Sciences >Population Administration Services Through the Population Administration System Application Program (Study of Population Service Processes through the Population Administration System Application Program in Batu City)
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Population Administration Services Through the Population Administration System Application Program (Study of Population Service Processes through the Population Administration System Application Program in Batu City)

机译：通过人口管理制度申请计划（通过Batu City的人口管理系统申请计划研究人口管理系统申请计划）

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摘要

Online Population Administration Process services in Batu City reflect the attitude that truly serving the community will be manifested through the quality of service provided to the community. The government as a service provider for the community is required to provide increasingly quality services. Moreover, in the face of competition in the era of globalization, the quality and service of government officials will be increasingly challenged to be more optimal and able to respond to the increasingly high demands of the community, both in terms of quality and in terms of community satisfaction with the services they get. The method used in this research is to use qualitative methods. The results of this study indicate that: (1) The Population Administration Service Process through the SIAP Application Program in Batu City greatly helps the population administration service process to be more efficient and effective. This application makes it easy for all administrative processes that have seemed complicated and long; (2) Coordination with Related Fields Regarding Population Administration through the SIAP Application Program in Batu City, channeled to officials implementing the program by means of the head of the public service provider or the appointed official responsible for providing services and resolving complaints / problems in the implementation of public services; (3) Factors that hamper the Batu City Government in Carrying out Population Administration Services through the SIAP Application Program in Batu City are the gap in service quality which is not only caused by inadequate facilities and infrastructure, limited human resources and also management of public service systems. not yet integrated; (4) Factors Supporting the Government of Batu City in Providing Population Administration Services through the SIAP Application Program in Batu City, namely the attitude and commitment of the implementers in providing population administration services through the SIAP application program in Batu City. The analysis and discussion of this research are: (1) The Process of Population Administration Services through the SIAP Application Program in Batu City, the SIAP application program in Batu City is a means of the process of population administration services for the people of Batu City. The SIAP application really helps the population administration service process to be more efficient and effective. This application makes it easy for all administrative processes that have seemed complicated and long. Regarding online services carried out in Batu City through several websites that are separated based on their needs. Among other things, https://bit.ly/dafduk-batu is used to serve family cards (KK), changing electronic identity cards (KTP), Child Identity Cards (KIA), moving letters and residence certificates (SKTT), management birth certificates, death and marriage certificates and https://bit.ly/capil-batu to provide services for administering divorce and changing citizenship. The services are provided for 6 hours starting from 08.00-14.00 WIB. Likewise, the information technology in Batu City is very sophisticated. This is evidenced by the variety of applications and webs that provide information about Batu City to applications that can help government administration in Batu City; (2) Coordination with Related Fields Regarding Population Administration through the SIAP Application Program in Batu City. Population administration services through the SIAP application program in Batu City are channeled to officials who will carry out the program by means of leaders of public service providers or appointed officials responsible for providing services and resolving complaints / problems in the implementation of public services that the Head of public service providers or officials who appointed to be responsible for providing services and resolving complaints / problems in the implementation of public services. Complexity in making population administration service programs through the SIAP application program in Batu City, especially what occurs between the executive and the legislature, namely the Legislature in charge of making laws. The executive in charge of implementing or enforcing laws; (3) Factors that hinder the Batu City Government in Carrying out Population Administration Services through the SIAP Application Program in Batu City, the readiness of human resources in the Batu City Government in carrying out population administration services through the SIAP application program in Batu City, there is a gap in the quality of these services apart from being inadequate facilities and infrastructure, limited human resources and inadequate management of public service systems. The gap in the quality of services is not only caused by inadequate facilities and infrastructure, limited human resources and also management of public service systems that are not yet integrated; (4) Factors Supporting the
机译：巴图市的在线人口管理流程服务反映了真正为社区提供的态度，将通过向社区提供的服务质量表现出来。政府作为社区的服务提供商需要提供越来越优质的服务。此外，在全球化时代的竞争中，政府官员的质量和服务将越来越挑战，更加最优，能够应对社区日益高的需求，无论是在质量和方面社区满意与他们得到的服务。本研究中使用的方法是使用定性方法。本研究的结果表明：（1）通过巴图市的SIAP申请计划的人口管理服务进程极大地帮助人口管理服务进程更有效和有效。此应用程序使所有似乎复杂和长期的管理流程都很容易; （2）通过巴特市苏联申请计划与有关人口管理有关人口管理的协调，通过公共服务提供者的负责人或负责提供服务和解决投诉/问题的官员们向官员介绍实施该计划的官员公共服务的实施; （3）妨碍巴图市政府通过巴图市的SIAP申请计划在开展人口管理服务方面的因素是服务质量的差距，不仅是由设施和基础设施不足，有限的人力资源以及公共服务管理造成的系统。尚未综合; （4）支持巴图市政府通过巴图市的SIAP申请计划提供人口管理服务的因素，即实施者通过巴图市的SIAP申请计划提供人口管理服务的态度和承诺。本研究的分析和讨论是：（1）通过巴图市的SIAP申请计划的人口管理服务进程，巴图市SIAP申请计划是巴图市人口管理服务进程的手段。 SIAP应用程序确实有助于人口管理服务进程更有效和有效。此应用程序使所有似乎复杂和长期的管理流程都很容易。关于在巴图市开展的在线服务，通过基于他们的需求分开的几个网站。除其他外，HTTPS：//bit.ly/dafduk-batu用于服务家庭卡（KK），改变电子身份证（ktp），儿童身份证（kia），移动字母和居住​​证书（sktt），管理出生证书，死亡和婚姻证书和HTTPS://bit.ly/capil-batu为提供离婚和不断变化的公民身份的服务。从08.00-14.00 WIB开始提供服务6小时。同样，巴图市的信息技术非常复杂。这是通过提供有关Batu City到可帮助政府在巴特市行政管理行政的申请的应用程序提供的应用程序和网站所证明; （2）通过巴图市苏联申请计划与有关人口管理有关的相关领域的协调。通过巴图市的SIAP申请计划通过公共服务提供者的领导人或负责提供服务的公共服务的官员，通过公共服务提供者的领导人进行官员，他们将通过公共服务提供者的领导人进行官员被任命为提供服务和解决公共服务的投诉/问题的公共服务提供者或官员。通过巴图市的SIAP申请计划制定人口管理服务方案的复杂性，特别是行政和立法机关之间发生的事情，即主管法律的立法机构。负责执行或执行法律的执行; （3）妨碍巴图市政府通过巴图市的SIAP申请计划在进行人口管理服务方面的因素，在巴图市培训人力资源通过巴图市的SIAP申请计划进行人口管理服务，除了不充分的设施和基础设施，有限的人力资源和公共服务系统管理不足之外，这些服务的质量存在差距。服务质量的差距不仅是由不足的设施和基础设施，有限的人力资源以及尚未综合的公共服务系统管理; （4）支持的因素

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