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首页> 外文期刊>Procedia Manufacturing >Framework for implementation of Enterprise Resource Planning (ERP) Systems in Small and Medium Enterprises (SMEs): A Case Study
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Framework for implementation of Enterprise Resource Planning (ERP) Systems in Small and Medium Enterprises (SMEs): A Case Study

机译：中小企业企业资源规划（ERP）系统实施框架（中小企业）：案例研究

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Today Small and Medium Enterprises (SMEs) face global challenges and continuous change in consumer demands, most recently COVID-19 and the prospect of a future Serious Acute Respiratory (SARS) pandemic generating further challenges, thus SMEs require to be more flexible to respond quickly to these changes. This can be achieved by transformation into the digital economy, use of Artificial Intelligence (AI) techniques, integrating business processes and to have real-time information which will enable senior management to make better, quicker informed decisions. Enterprise Resource Planning (ERP) is one of the solutions for the SMEs to overcome these challenges and to obtain a competitive advantage. Subanidja, and Broto, 2019 stated that ERP systems are still not widely implemented by SMEs compared to their introduction in large businesses. However, the SME have a justifiable reputation for being proactive, open, willing and receptive to the adoption of new technologies, concepts and improvements. Also, SMEs differ in several inherent characteristics which are likely to impact on the ERP system implementations, hence it does not make sense to use the same frameworks that have been developed for large companies to implement ERP system within SMEs. One of the main risks of adopting ERP in SMEs is that SMEs have limited resources, so they cannot afford to fail to implement ERP system. Therefore, the purpose of this study is to explore ERP implementation process in SME context. The developed framework has been used to implement an ERP system in a SME. It highlighted the issues that need to be addressed while implementing ERP system in SMEs such as clearly defined scope of implementation procedure, suitable project planning and minimal customisation of the system selected for implementation. This study contributed to both research and practice and the research findings could aid practitioners and SMEs when embarking on ERP projects, as well as, to suggest future research avenues.
机译：今天中小企业（中小企业）面临全球挑战和消费者需求的持续变化，最近Covid-19和未来严重急性呼吸道（SARS）大流行的前景进一步挑战，因此中小企业要求更加灵活地响应这些变化。这可以通过转换为数字经济，使用人工智能（AI）技术，整合业务流程并具有实时信息，使高级管理层能够更好，更快地获得知情的决策。企业资源规划（ERP）是克服这些挑战并获得竞争优势的中小企业的解决方案之一。 Subanidja和Broto，2019年说，与他们在大型企业的介绍相比，中小企业仍未广泛实施。然而，中小企业在采用新技术，概念和改进方面具有正当，开放，愿意和接受的正当声誉。此外，中小企业在几个可能影响ERP系统实现的若干固有特征中不同，因此使用为大公司实施的相同框架而言，它没有意义用于在中小企业内实施ERP系统。采用中小企业中的ERP的主要风险之一是中小企业资源有限，因此他们不能不起未能实施ERP系统。因此，本研究的目的是探索中小企业环境中的ERP实现过程。已发达的框架已被用于在中小企业中实现ERP系统。它突出显示在中小企业中实现ERP系统时需要解决的问题，例如明确定义的实施过程范围，适当的项目规划和所选择的系统的最小自定义。这项研究促进了研究和实践，研究结果可以在开始ERP项目时援助从业者和中小企业，以及建议未来的研究途径。

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